How to install LAUNCH CRecorder II Client Software?CRecorder Q&A

by Lisa Mu

Q: How to install LAUNCH CRecorder II Client Software?
A: Visit www.vtoolshop.com, check Download CenterAnd double click the link CRecorder Client Software, save the file on your desktop and unzip it. (Please refer to CRecorder User ‘s Guide )

Q: Which (OS) Operating System can support CRecorder Client Software?
A: The LAUNCH CRecorder II Client Software will work on all Windows 7, 2000, NT, ME, XP and Vista versions.

Q: How to register another LAUNCH CRecorder II product in my existing account?
A: logon at www.vtoolshop.com, checkAdd Product, and input the register No. on the box and then click submit. (You will see your new products next time you login). Note: This function “Add Product” is only use to register different kinds of product in the same account.

Q: I forgot my LAUNCH CRecorder II Access code (User name and Password)?
A: As for now all User’s doesn’t need to login just to download software for their DIY Products. Please visit at www.vtoolshop.com, click Product and then download center.
Please feel free to contact our Technical Support For more information.

Q: My Computer / Laptop can ‘t recognize my Unit (DIY Products)?
A: First time to plug-in the Unit (DIY Products) into Computer / Laptop have to install the “New Hardware found” to be able to recognized your Unit (DIY Products) by the Computer / laptop every time you plug-in for uploading data or upgrading software. However if the Computer / laptop has already installed a USB equipment such as a printer, blue tooth adapter, etc., which seized the ID belongs to Unit (DIY Products). This results in a conflict with Unit (DIY Products) and couldn’t be recognized by the Computer / laptop.
SOLUTION: Need to uninstall or disconnect the conflict USB equipment from computer, plug-in the Unit (DIY Products) and then start new operation.

Q: How to Purchase DIY products (CRecorder, Creader VI+ and OBD Book)?
A: Please contact service@vtoolshop.com for more information.

Q: Which kinds of vehicle are compatible with CRecorder, Creader VI+ and OBD BOOK?
A: The CRecorder (Car Running data Recorder Creader VI+ and OBD BOOK), only works for the vehicle supports standard OBDII, EOBD and CAN system, which has generic protocols.