How to Get Your Staff on Board with Your New App

The need

 Consider your business as a giant wheel and your customers the cogs that make the wheel go round.

In this entire relationship, as business owners, many people tend to disregard a key component that sustains the whole structure together – the spokes of the wheel itself – in other words, the staff or the workforce.

Just as you can’t make a wheel hold itself together without its spokes, you can’t function effectively without a sufficiently motivated and persuaded staff.

Less ordering around, more persuasion

As the boss your word may be the law around the office/department.

However, we all are aware of the tacit ways used to shirk orders from the higher ups. To get that extra mile from your employees, they need to be convinced about the benefits of your new investment.

A good way to do so is to discuss your own thought process and what actually led you to the decision that your organization needed an app.

Answer the question, “What’s in it for us?”

 Lace your discussion with incentives and motivators.

Point out how this app will bring in more clients, reduce friction, and provide ease of contact, etc, with the company. Link these advantages with how a happier client increases loyalty and referrals thus overall improving performances, boosting sales and so on.

Appeal to the rationale of your underlings. Alleviate any skeptical thoughts.

Hold a short training session

Apart from the discussion itself, an engaging and interactive training session will prove to be effective. Have your staff download the app and try it out in your presence. It is imperative they are aware of all the functions, every nook and cranny, to be able to communicate with clients effectively.

Encourage queries and feedbacks regarding the app such as future improvements in the mobile app design, etc. This will give your staff a sense of importance and that they have a say in matters.

As a iphone app development company, we provide our  mobile app development services to many clients every day, a lot of whom give us feedback; they are content with what our mobile developers have produced, yet their apps are not as successful.

Upon asking why, the commonest answer we receive is, “The staff was not on board”.

We hope to educate you through this blog so that you avoid such pitfalls.