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How To Get HP Printer To Recognize Refilled Cartridges?

by Amos Beth PC & Printer Technical Support UK
Getting an HP printer to recognize refilled cartridges can sometimes be a bit tricky because HP printers are designed to work best with original cartridges. However, here are some steps you can try to help your printer recognize refilled cartridges:

Reset the Cartridge Chip: Many ink cartridges have a chip that communicates with the printer to provide information about ink levels and authenticity. Some refill kits come with a reset tool that can reset this chip. Follow the instructions provided with the refill kit to use the reset tool on the cartridge chip.

Clean Cartridge Contacts: Ink residue or dust on the cartridge contacts can prevent proper communication with the printer. Gently clean the contacts on both the cartridge and the printer using a lint-free cloth or cotton swab dipped in distilled water. Allow the contacts to dry before reinserting the cartridge.

Disable Cartridge Monitoring: Some HP printers allow you to disable the ink level monitoring feature, which can prevent the printer from detecting that the cartridge is refilled. Look for this option in your printer's settings menu.

Use Genuine HP Cartridges: While this might not be what you're looking for, using genuine HP cartridges is the most reliable way to ensure compatibility and proper functioning. Refilled cartridges can sometimes cause print quality and reliability issues.

Update Firmware/Drivers: Sometimes, printer firmware updates can affect cartridge compatibility. Make sure your printer's firmware and drivers are up-to-date by visiting the official HP website.

Try a Different Refill Kit: Not all refill kits are created equal. If you're having trouble with one kit, you might want to try a different brand or supplier. Some refill kits come with detailed instructions on how to properly reset and install the cartridges.

Contact Third-Party Support: If you purchased the refill kit from a third-party supplier, they might have customer support that can guide you through the process of getting the cartridges recognized by your printer.

Contact HP Support: If none of the above steps work, you might consider reaching out to HP customer support. While they may not officially support refilled cartridges, they might be able to provide additional guidance or troubleshoot any issues you're experiencing.

Keep in mind that using refilled cartridges can sometimes result in print quality issues or other problems. If you're encountering frequent issues with refilled cartridges, it might be worth considering the potential benefits of using genuine cartridges to ensure the best performance and reliability from your HP printer.


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About Amos Beth Senior   PC & Printer Technical Support UK

169 connections, 7 recommendations, 910 honor points.
Joined APSense since, June 13th, 2019, From London, Wales, Scotland etc., United Kingdom.

Created on Aug 16th 2023 04:39. Viewed 104 times.

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