How to get a live person at Optimum?

by Maria S. Consultant

How do I get a human optimum?

Optimum is a famous telecommunication service, and they offer excellent services to their customers. If you find any difficulty with the optimum services, you can contact their optimum customer service and take their help. To start the conversation, you need to do the below steps:

Speak overcall:

You can make a call to the representative and take their number from the optimum contact section. After that, follow the below on-call prompts:

Dial 1 for payment related issues
Dial 2 to cancel the appointment.
Dial 3 for services related to cable, phone, TV or internet.
Dial 4 for general information related to optimum services
Dial 5 to speak with the representative of optimum.
In sometimes, your call will connect to the live representative at Optimum.

Optimum live chat:

You need to open the optimum contact section for the live chat session and select the chat option.
A live chat box will open on the right side of the page, and a virtual agent will immediately assign to you.
You need to send your problem to the type a message area.
Once you send a problem, a live agent will give you an instant answer to your issue.

Optimum email support:

Apart from call and live chat, you can send your problem to the optimum representative over their email id. You can take their official email id from their website. You need to compose a mail containing detailed information related to your issue. Once customer service reviews your request, they will give you a complete solution.

Social media:

You can also reach the official social handles like Twitter, Facebook, YouTube of optimum and solve your problem of how do I get a human at optimum, as they are always there for your help.