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How long is the WestJet hold time?
by Maria S. ConsultantHow long is the WestJet hold time?
WestJet provides low-fare flights to passengers according to the destination and travel dates. One can check their website and book the flight journey. Sometimes, passengers try to connect with the WestJet customer service team. They find the long hold wait time on the phone to talk to the representative. The maximum hold time is 15-20 minutes. This happens due to the significant cancellation due to the covid with customer service. Moreover, you can avoid this situation and skip the long hold wait time. Following are the methods to get rid of this situation and connect with the experts quickly.
Try the local phone numbers:
Sometimes international phone calls can take a huge time to connect as you need to select the preferred language and pay the charges. You can use the WestJet Airlines local phone numbers of Canada and talk to the representative. With this, you can avoid the hold time for WestJet, as the IVR command will connect your call quickly.
Use the frequent flyer number:
WestJet provides a reward program where you can earn and redeem points. Being a reward member, you will get the privilege of facilities on the journey. When you call WestJet airlines, you need to add your rewards number, and your phone will be transferred to the experts on the spot. Travelers don't need to wait on the phone and clear their queries.
Skip the IVR instructions:
The automated voice commands can sometimes be frustrating as you need to wait on the call for so long. Once you try to get through with the representative on the phone, you can press # two to three times. The automated voice will skip all the prompts and let you talk to the representative.
Besides the above points, you can also use the WestJet live chat facility. At there, you will not get any WestJet hold time as the virtual person reverts to the query on the spot.
Source: What is WestJet hold time
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About Maria S. 
Consultant
75 connections, 0 recommendations, 168 honor points.Joined APSense since, August 9th, 2019, From California, United States.
Created on Dec 24th 2022 02:42. Viewed 130 times.
