How to Fix Videos not Playing on Firefox?
by John Martin EngineerMozilla
Firefox is one of the best and fastest browsers out there given by the Mozilla
Foundation. But a few users have complained that they are unable to play any
video on it. The issue is not limited to a particular website but persists
elsewhere too, such as on YouTube, web embedded videos, or social media videos.
If you are facing a similar issue on your system, here are some instructions to
solve your problem.
Turn
off Hardware Acceleration
You should
follow these directions that are given below:
1. Firstly, launch the Firefox
browser and select the Options through the hamburger icon.
2. After that, scroll to
locate the option of Performance.
3. Then, untick the ‘Use
Recommended Settings’ box which will display to you the option for enabling or
disabling the ‘Hardware Acceleration’ option. Untick that too.
4. Now, reboot the browser.
5.
Turn off Add-ons
Follow the
directions given below:
1. Navigate to the Mozilla
menu by selecting the hamburger icon on the upper right-hand corner. Click on
the ‘Add-ons’ option.
2. After that, select the
‘Extensions’ option through the menu.
3. Now, you can view the list
of the installed extensions on the browser.
4. Later, select the vertical
ellipsis menu icon against every extension and click on the Disable option.
5. Finally, look at whether the
issue is fixed. You may reboot the browser too although it is not needed.
6.
Remove Cookies and Cache
You should
follow these directions as given below:
1. You should select the
‘Options’ button.
2. Thereafter, select the
‘Privacy and Security’ option through the left-hand side panel.
3. Then move down, and you can
view ‘Cookies and Site Data.’
4. You have to choose the
‘Clear Data’ option.
5. Later, select both choices,
that is, ‘Cached Web Content’ and ‘Cookies and Site Data’ then press the Enter
key.
6. Now, reboot the web
browser.
Turn on Autoplay through Browser
You should
follow these directions:
1. You should select the
padlock at the left-hand side of the address bar and click on the arrow button.
2. Then choose the ‘More
Information’ option, and it will launch a fresh menu.
3. Go to the Permissions
section through the launched menu.
4. You will view a permissions
list through the option of Autoplay, untick the User Default box.
5. Later, choose the button
for ‘Allow Audio and Video.’
6. Now, reboot the browser.
Refresh the Firefox
Here is what you
need to do:
1. Launch the Firefox browser
on your system.
2. After that, select the
hamburger menu icon at the upper right side of the screen.
3. Then choose the Help
option.
4. You should choose the
‘troubleshooting information’ option.
5. Navigate to the right-hand
side panel and click on the Refresh Firefox button to refresh the Firefox.
6. Now, confirm the action to
refresh Firefox.
Turn on Autoplay
You should
follow the directions given below:
1. Visit the site that is
giving you issues.
2. After that, select the
green padlock color icon show at the start of the link and turn on the autoplay
feature.
3. Now, apply the changes and
refresh the site and check whether the problem is fixed.
The
aforementioned solutions can help if your Mozilla Firefox is unable to play
videos. If the above solutions do not give results, you may try downgrading
your Firefox or power-cycling the computer. Hope it helps!
John Martin is a
Norton expert and has been working in the technology industry since 2002. As a
technical expert, she has written technical blogs, manuals, white papers, and
reviews for many websites such as norton.com/setup.
Source URL - How
to Fix Videos not Playing on Firefox?
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Created on Aug 6th 2020 04:30. Viewed 300 times.