How to fix MS-Office 2016 ‘Can’t activate Office after installation’ error?

Are you looking for the instant solution for MS-Office 2016 installation or activation error? Then look for this article for the same.

Check out the steps as listed below to get instant solution to your problems-

      1.      Make sure you have an uninterrupted internet connection on your Mac, where you’re trying to install it

To do the following you need to open your respective browser you’re using and visit the official Microsoft website. If it opens up that ensures you have a good internet connection.

      2.      You need to reset the credentials

Follow the steps as given below to reset the credentials-

·        Open the ‘Spotlight’ on your desktop.

·         Look for ‘Keychain’ and open it.

·        Type in Office 2016 and delete the data license file.

·        Download and run this particular script.

       3.     You need to test the user account to rule out Local Profile corruption.

If you’re facing other issues like you’re trying to activate your one-time purchase of Office setup 2016 for Mac but you’re unable to activate it then it might be due to the user account you’re using isn’t accessible to ‘PrivilegedHelperTools’ folder.

 And, you receive an error message –

“Thanks for buying Office 2016. We have confirmed your purchase but in order to activate you will need to download a version of Office 2016 for Mac from this link”

Check out the steps as listed below if ‘PrivilegedHelperTools’ folder isn’t accessible-

·         You need to open ‘Finder’

·         Select the option ‘Go’

·         Click on the option ‘Computer’.

·         Select ‘Mac HD’ followed by Library.

·         Look for the ‘PrivilegedHelperTools’ folder.

·         Fix the issue with the onscreen instructions.

Note- If PrivilegedHelperTools folder is accessible but is empty then you need to uninstall and reinstall Office 2016 for Mac. You need to activate the Office setup 2016 again to confirm that the PrivilegedHelperTools folder has files in it. 

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Created on Jul 6th 2018 23:54. Viewed 704 times.

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