How to fix fingerprint scanner not working issue in Galaxy S10
by Jaxson Harry Product ActivationFingerprint scanner
in Galaxy S10 has an ultrasonic fingerprint scanner, all the Smartphones before
S10 use an optical sensor. Both work entirely in a different way, Ultrasonic
fingerprint scanner is extremely faster than the older technology. As this technology
has just arrived, users don’t have much knowledge about it. If your Galaxy
S10’s fingerprint scanner is not working, then try these fixes:
Solution 1: Try pressing properly and a bit harder
Although the fingerprint scanner of Galaxy S10 is ultrasonic and
more sensitive, it doesn’t work as the older one. It sends the sound waves of
the skin to work, so there is no need to press harder. But if you’re not
pressing correctly, it might fail to work. Try to press little harder and
correctly it will work.
Solution 2: Remove screen guard or protector
Samsung Galaxy 10 already has Gorilla glass, and it is enough
for the protection of your screen. But if you’ve added an additional screen
protector, then it may be the cause of your not working or poorly working
fingerprint scanner.
If you remove the screen protector, fingerprint scanner
sensitivity and screen’s responsiveness both will improve.
Solution 3: Remove and again add your finger
Still the fingerprint scanner is not working after removing the
screen protector? Remove the added fingerprint and set up your finger again.
Now, when you set up your fingerprint again make sure to move your finger in
different angles and directions so that the scanner captures your fingerprint
from different angles. While registering your finger try to hold the phone in
all positions, you use it.
Solution 4: Turn on Touch sensitivity
If the fingerprint scanner is not working as it was or stopped
working, then a screen protector might be the reason. If you’ve already removed
it, still fingerprint sensor not reading your finger then turning on screen
sensitivity may help. You can also enable it if the screen responsiveness is
getting slow. Follow the steps to turn on touch sensitivity:
1. Open the app tray.
2. Open ‘Settings’.
3. Open ‘Display.’
4. Scroll down to the ‘Touch Sensitivity.’
5. Turn the Touch Sensitivity switch on.
Solution 5: Install updates
Updates come with fixes and improvements in the software and
functioning. Samsung devices generally receive updates, check for the updates
for your Galaxy S10 and install them to your device. Installing updates will
also fix other problems and enhance your device performance.
Solution 6: Factory reset
If still fingerprint scanner isn’t working, then you can
“Factory reset.” Factory resetting will wipe all the data and settings of your
Galaxy device. If the problem is occurring because of any wrong settings, then
it will restore, and fingerprint scanner will start working.
Steps to reset Samsung Galaxy S10:
1. Create a backup of your essential data.
2. Remove your accounts.
3. Then open ‘Settings.’
4. Scroll down to ‘General management.’
5. Open ‘General management.’
6. Click ‘Reset’.
7. Click ‘Factory data reset.’
8. Read the given details.
9. Click ‘Reset’ to proceed.
10. Click ‘Delete All’ to confirm.
Jaxson Harry is a self-professed security expert; she has been making the
people aware of the security threats. Her passion is to write about
Cybersecurity, cryptography, malware, social engineering, internet and new
media. She writes for Norton security products at norton.com/setup.
Source : Galaxy
S10.
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Created on Apr 18th 2019 12:51. Viewed 331 times.