How To Employ A Successful Business Process Re-Engineering Plan?

 

Business Process Re-engineering (BPR) is the development of new strategies and processes in the workplace, and implementation of this change for the betterment of the business. Therefore, BPR is nothing but redesigning a workflow. BPR was first defined in 1993 after understanding that redesigning and restructuring workflows can result in improved quality of products and services while reducing costs. If you don’t want to be left behind in this cut-throat business competition environment, you must apply the BPR methodology to your organization too to make your business flexible and responsive. And to apply the best kind of Business Process Reengineering in India, you will need experts like TQMI to assist you in becoming outstanding competitors in your niche by improving customer service and cutting down costs. Although the assistance you get from these experts is enough, there are some basic points you must know and remember to follow to avoid failure and increase your BPR initiative’s success.

Have a clear vision and goal

Without a clearly defined goal and measurable objectives, nothing can be achieved. Same is the case for BPR too. Be certain about the goals you wish to achieve so that you can plan better. It may be to improve product quality, reduce costs, or increase efficiency in the workplace – whatever it is, you should have clear objectives to accomplish keeping the company’s mission and vision in mind.

Identify the processes that are inefficient or inactive

Study all the processes are note down those that are sluggish and need to be improved upon. Among the list, highlight the processes that are bringing a direct negative impact on the company’s output so that they can be worked upon and improved at the earliest.

Make sure that the investments you make are worth it

BPR requires immense finances and commitment of time. With so much of investment of time and money, you need to be sure that the efforts are worth it. Before planning and moving forward with a major change, you must be sure that you have a good cause for doing so. You must analyze if what you are going to do is necessary and will provide you with a competitive advantage. Also, the cost of investment, and the costs of operating the BPR before and after the change must be considered to see that the needs of clients are being met.

Plan up everything right from the changes to the communication with staff

Planning is a crucial step in the BPR process. Every care must be taken while planning the implementation of new processes, also considering how the changes must be communicated to the staff, and whether the employees and management will support the change. The employees will need to be communicated clearly about the new responsibilities that will come along with the changes and how the modifications will affect their roles. This means that apart from planning the changes, also the communication and affects must be planned for.

Select the appropriate IT tools to implement change

With the latest technologies and more of them coming up every day, IT is a very important component of enabling new processes. Streamlining processes, reducing inefficiencies, and accessing reports and data – all of them require appropriate IT tools. If you don’t have the expertise to select proper tools for implementation, you are surely treading the path to failure. Make sure to take assistance from experts who know the tools well and can clearly define the role of the tools in the new processes.