How to do consumer case in India or send legal notice to the company?

by Kanika Goyal Online Consumer Forum
Consumers have to right to file a complaint against a vendor. If they are not satisfied with a service provider or if the product or service is deficient but before you find the case as per the Consumer Law and notice has to be sent to the vendor asking him to rectify the deficiency within a reasonable period of time this notice is mandatory and you need to maintain evidence of sending the receipt, for example, a registered post receipt or the receipt of your courier delivery.

A legal notice is a final opportunity for a company to rectify its mistakes even if the company does not respond in the affirmative to the legal notice a consumer can file a case in the consumer court for grievance redressal while a lawyer is not mandatory for fighting a consumer case. It is always advisable in case the orders passed by the redressal agencies are not implemented remedy is available to the consumer in the form of a district court or the state commission. In case the orders passed by the District Forum all the State Commission are also not implemented then the consumer has the right to fight for an application for implementation.

You can file a consumer case online against the company or the seller at Voxya, consumer complaint forum online which helps consumers to resolve their complaints with an optimal solution. Using just a few clients on Voxya online complaint website portal you can register your complaint and team Voxya will start work on your complaint. It helps consumers to get a replacement, refund and return from the company or the seller. It is trusted by more than 1 Lacs+ consumers across India.

How does Voxya resolve consumer complaints?

Using the following steps Voxya resolves consumer complaints which are given as below:

  • It starts a social media campaign
  • It sends email to the company
  • It sends a legal notice to the company
  • It helps consumers to approach consumer court and prepare all documents and evidence to submit consumer case in consumer court.

If you are looking for a solution of a consumer complaint, 

Then, File a complaint online now.

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About Kanika Goyal Professional     Online Consumer Forum

703 connections, 37 recommendations, 2,628 honor points.
Joined APSense since, January 18th, 2017, From Lucknow, India.

Created on Sep 24th 2021 06:57. Viewed 73 times.


Krishna Mondal Advanced  Digital Marketing Executive
Nice One. It Should help others, who need it.
Sep 24th 2021 07:09   
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