How to do consumer case in India or send legal notice to the company?

by Kanika Goyal Online Consumer Forum

Consumers have to right to file a complaint against a vendor. If they are not satisfied with a service provider or if the product or service is deficient but before you find the case as per the Consumer Law and notice has to be sent to the vendor asking him to rectify the deficiency within a reasonable period of time this notice is mandatory and you need to maintain evidence of sending the receipt, for example, a registered post receipt or the receipt of your courier delivery.

A legal notice is a final opportunity for a company to rectify its mistakes even if the company does not respond in the affirmative to the legal notice a consumer can file a case in the consumer court for grievance redressal while a lawyer is not mandatory for fighting a consumer case. It is always advisable in case the orders passed by the redressal agencies are not implemented remedy is available to the consumer in the form of a district court or the state commission. In case the orders passed by the District Forum all the State Commission are also not implemented then the consumer has the right to fight for an application for implementation.

You can file a consumer case online against the company or the seller at Voxya, consumer complaint forum online which helps consumers to resolve their complaints with an optimal solution. Using just a few clients on Voxya online complaint website portal you can register your complaint and team Voxya will start work on your complaint. It helps consumers to get a replacement, refund and return from the company or the seller. It is trusted by more than 1 Lacs+ consumers across India.

How does Voxya resolve consumer complaints?

Using the following steps Voxya resolves consumer complaints which are given as below:

It starts a social media campaign
It sends email to the company
It sends a legal notice to the company
It helps consumers to approach consumer court and prepare all documents and evidence to submit consumer case in consumer court.

If you are looking for a solution of a consumer complaint,

Then, File a complaint online now.