How to Deal with QuickBooks Delivery Server Down Error?

by Andrew Walker Accounting, Bookkeeping Services and Training by E

Certain errors in QuickBooks are not common, so you might be a little disappointed. One of the errors you may have heard of is QuickBooks Delivery Server Down Error. This error is often related to sales or invoice attachments when transferred to customers in QuickBooks. This issue typically prevents users from sending transactions with attachments. Since this error is somewhat unique and rare, we will help you with the steps to fix it. This article explains how to resolve the QuickBooks distribution server down error. Watch until the end or contact our technical support team at +1-800-360-4183. We're here to answer all your QuickBooks-related questions.

Read Also: Cannot Install QuickBooks Error 1712

How to Fix QuickBooks Delivery Server Down Error

You can try to fix the QuickBooks Delivery Server Down error using the following steps.

Method 1: Configure Print and PDF Settings

Step 1: Configure Adobe Acrobat Settings

·         Select Actual Size.

·         Also, alignment must be set to automatic.

·         The option to select paper source by PDF size must be enabled.

 Step 2: Configure the browser's PDF settings.

 For Google Chrome users:

·         Google Chrome must be running here.

·         Also go to Settings.

·         Once completed, select the Advanced Settings drop-down list and click the Content Settings option.

·         Click the PDF Document option.

·         Disable the option to download PDF files instead of automatically opening them in Chrome.

 For Mozilla Firefox users:

·         You must run the Mozilla Firefox browser and go to Options.

·         Once completed, click Application and go to the Content Types option.

·         Next, you need to continue searching for Portable Document Format.

·         Also, click the option to use Adobe Reader.

·         Exit the Options tab, go to QuickBooks Online and retry sending the invoice to ensure there are no QuickBooks delivery errors.

·         This may resolve the issue to some extent.

 Method 2: Verify Sales via Email

·         In this process, you must first go to Settings.

·         Also, go to Account & Settings > Sales.

·         Then click on the online delivery option.

·         Next, check or uncheck the box next to the Attach PDF option.

·         Click Save and Finish to complete the process.

Method 3: Correct the invoice format.

·         You need to access or create an invoice and remove special characters from the invoice information.

·         Special characters include ! . @ # $ % ^ & * ( ) _ – = + : “.

·         Make sure information like description, message, email ID, attachment name, custom form template, etc. does not contain any characters.

Method 4:  Correct the email address in the location 

It is important to double-check the format of the email address that you use when submitting the sales form. Here are the steps required to do this:

·         Select the Settings tab.

·         Select all the listings and then also select the location.

·         Next, you need to find the location used in your invoice.

·         Then click Edit.

·         Check the email address in the section.

·         This location has a separate email address for customer contact.

·         Make any further changes as required and click Save.

 Method 5: Fix the email address formatting issue.

 If none of the above steps fail, you can try to resolve the email address format issue. Let's take a look at each step:

·         First, you need to select Settings ⚙

·         Then, in the settings window, you need to click on "Accounts & Settings" and then "Accounts & Settings".

·         In the next step, click on the Company option.

·         Additionally, click on the "Company Information" tab to confirm the format of your email.

·         The correct format is ABCDCompany@company.com, but the email: ABCDCompany@company.com is incorrect.

·         Now you need to fix the format.

·         Click the Input tab and try sending the invoice again.

Conclusion:

This blog informs how to deal with QuickBooks Delivery Server Down Error. By following the above steps, a user can successfully resolve his QuickBooks error. However, if for some reason users are unable to resolve the issue or get stuck at any point, please contact the QuickBooks support team. We are a team of tech-savvy QuickBooks experts and are working around the clock to provide the best possible support to all QuickBooks users 24/7. For any kind of technical support for QuickBooks Enterprise, please contact us at info@hostdocket.com or call our toll-free number +1-800-360-4183.

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Created on Dec 27th 2023 03:25. Viewed 60 times.

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