How smartphone technologies transforming business travel

by David Jones Digital Marketor

Technology has fundamentally changed the way the travel industry does business on the continents. Corporate travel relies on travel tech because it speeds up the work of travel agencies simply by connecting them with their customers and promoting their travel products. Similarly, the need for a personalized, fast, and hassle -free travel experience is rising so that travelers can focus more on their business goals than the hassle of the trip. A plethora of travel apps and tools help employees get the most out of travel tools on a business trip. Technology streamlines the travel experience by removing distraction from the minds of business travelers. 83% of travelers said that mobile expense management solutions have improved their business travel experience.

Mobile and smartphone are not trendy, but it has become a necessity for almost every individual. More and more people are opening up to their mobile app technology because it’s so easy, hassle-free, and also secure at the same time. Smartphones have become a replacement for desktop applications with relevant and personalized information available at hand. Innovative smartphone technologies help corporate travel agencies manage communication activities with travelers during their journey to essential facilities such as car rental, security, cash conversion, etc. Will be given to them spontaneously.

According to Egencia, 75% of business travelers use their smartphones both for personal and professional reasons during their travels.

Mobile and smartphones have changed the way we explore, book, and pay for business travel. According to FCM Travels, 39% of hotels and 22% of air bookings today come from smartphones.

The acceleration of mobile technology has improved internet connectivity. Business travelers use appropriate travel apps and are very confident in buying online, and booking their trips with the help of an app.

Grandma’s corporate travel app provides organized, personalized, and hassle-free travel planning for corporate personalities who travel frequently for work and use communications as the primary medium to connect the concierge and its client. .

Lola.com’s intuitive platform and mobile-grade mobile app will connect you directly to a massive index of flights and hotels, making booking the most convenient and affordable travel options easy.

Virgin America has an in-flight social network that lets people use their iPhones to connect with other passengers over the air. The service is intended to help business travelers ‘take advantage of downtime in-flight’ to build new professional relationships.

According to Global Business Travel, "Mobile devices will take personalization even soon to 'smart' services based on user activity and preferences. These services will help business travelers in everything from planning and booking trips up to logging in every day when they’re on the road. ”

Mobile makes personalization easier through mobile apps, data collection and use, and targeted information provision. The BCD Travels, TripSource app - is a total travel management platform that provides travelers with detailed itineraries, advance notice, flight updates, and the best booking options. Accessible from any device, TripSource gives travelers access to company guidelines that keep them in the program.

Earlier, the app won the Best Mobile App Award, and it took home the Web Marketing Association’s Received Mobile App Award.

Delta Air Lines (DAL) has begun offering passengers free movies, television shows, games, and music through the Fly Delta app for phones and laptops.

United (UAL) released an in-flight movie service earlier this year with hundreds of movies and shows through its app that lets you view the latest Hollywood hits, those who trend TV shows, music video playlists from VEVO, and more via a seatback monitor or your device, depending on the aircraft. Electronic boarding passes are almost common, and 74% of passengers used an electronic boarding pass on a smartphone in 2018-clearly, smartphones empower users to access e-passes directly.

Another super exciting feature in travel management apps is the expense management function. A major source of stress for business travelers. The expense management functionality in smartphone apps can scan receipts and upload the data directly to your expense platform.

ZOHO has developed an expense reporting software made for businesses of all sizes. All you need is a smartphone with the Zoho expense app. Users can click a receipt image and an expense will be created automatically.

The technology brings together travel management companies, the corporation, and the travelers, and serves the best interests of all three. It’s a win-win for everyone. The coming years will bring many more important changes to be promoted and skyrocket in business travel. The latest technological innovations, combined with an increased focus on traveler enjoyment, mean travel becomes more personalized and tailored.