How Packers and Movers Work- 4 Simple Step by Cloud.
Whoever said
shifting was an easy task has not seen the reality or never experienced. There
are some golden words by someone ‘People think buying a new house is a
difficult task, but they have never realised how difficult it is to set up the
house and re-locate’. Buying is the easiest task in the world, but using the
bought product at the right place and at the right time is the real deal.
As per
research, shifting is known to be one of the hardest tasks ever. It takes a
toll on the person who shifts and generally leads to health issues and extra
stress.
Cloud Packers Movers does come as a rescue to all the customers who have in their pipeline to shift in
the coming month. Cloud Packers is a much known name in the market which has
served 1000+ clients not just in the country but also crossed the international
borders. Cloud Packers has been the one-stop destination amongst all the
customers.
Here is why
Cloud Packers makes as the perfect fit for your next shifting process:
Holistic
Approach:
Firstly, Cloud Packers is very flexible in nature. We believe in treating all
customers equal yet different. We do not have a standard structure made, rather
everything is personally customised for our customers. We provide a four-fold
service to our clients.
- ) First
Fold: In
this, we provide a free consultation to all our first-time clients. We
understand the mindset of the clients, we get it that they feel extremely
anxious and would want to know each and every detail of the company. We have
encountered customers asking us smallest of details such as since how many
years we have been in the business, how many cities we have covered, what is
the duration of the service to asking all sorts of basic questions like what is
our process and what are the charges. In the first consultation, we prefer to
talk to the customers in detail to first remove the blockage in their minds
about the havoc they have created of the shifting process. The first meet up is
to make them understand about the company and its working and discuss a few pay
stories. The main target is to make them comfortable and familiar with us.
Adding on, this is absolutely free of cost and we do not even charge a single
penny from our customers for the first consultation fees.
- ) Second
Fold-
This time it is the time for the customers to speak. Now once they know how the
company functions and what all the processes are. Next, we tell them to share
with us their expectations and what all they have in their mind. Every customer
has a different need and want. No customers can be the same. Hence, there
cannot be one standard way of providing any service. With every customer, the
services change according to their wants. Every customer has in mind his or her
own timeline, the way they want their things to be packed, the way they want
the process to run, their budget and many other things. All these things are
very important to keep in mind before creating a personalised package for the
customers.
- ) Third
fold:
The third fold is the most important one. Here we generally take the maximum
time to combine the first and the second one. A blend is made in such a manner
that the company provides its services to the maximum level possible as per the
first fold and the customer gets everything he or she wants as per the second
fold. In this process, both the parties which are the service provider and the
customers need to be satisfied while providing and receiving the services. This
step needs to be given maximum attention as it is in this step, where actual
strategies are formed and this forms as a foundation for the customer
relationship. Here ‘Customer Satisfaction’ is given maximum importance.
- ) Fourth
Fold: This
is the last Fold in this entire process. This Fold is all about putting the
strategies and discussions of the three folds into action. After the company
has decided a personalised strategy for the customer and the customer is very
satisfied with it, this entire strategy is put into action. A few things which
need to be kept in mind are the timeline which has been agreed upon needs to be
followed and there should Not be any sort of delays, The process: There must a
process which must have been personally customised for the customer according
to their want, that process needs to be a detailed one and shall be approved by
the customer. In the end, it should be followed without fail and without any
delays as well.
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