How ITIL Certification Course Can Help Project Managers

Project Managers are in a constant turmoil over deadlines and budget constraints that they have to deal with on a daily basis. To make life easier for them, ITIL Foundation Certification offers knowledge and skills to efficiently manage a project without compromising on their project outcomes. Not only projects, but services are also a part of the entire cycle now. Scope of planning a project also extends to services, as it has emerged to be one of the most important component of determining success for a company.

ITIL Foundation Certification Training is a standard for IT Service Management. It dives deep into formulation of services, its design aspects, operations, transition, and identifies enhancements that can be implemented. Project management principles include project initiation, planning, execution, monitoring and controlling – which is same for IT service management as well.

Project outcomes act as a starting point for servicing in most cases. For instance, if a new product is launched, it doesn’t end there. Projects should also consider issues that customers might later face and accordingly advocate for those. To service their customers in a more aligned manner, the company will have to don the service hat, and do what is required to service the customer in a proactive way.

Ideally, a product leads to a service, therefore, service planning and execution must be carried out during the project phase in order to predict any service issues that might arise, to execute preventive measures or corrective actions.

Hence an ITIL Certification training is ideal for the service industry, particularly for IT Managers, service delivery managers, data center managers, account managers, technical managers, who are responsible for servicing IT products.

ITIL Course at Koenig

Koenig is an authorized ITIL training partner, and provides in-depth ITIL Foundation course through experienced and certified trainers. ITIL Foundation course imparts entry level qualification that validates a manager’s knowledge of key concepts and terminology of ITIL service lifecycle. There are no pre-requisites to apply for this credential as it is open for anyone who is interested in IT. However, this ITIL training is ideal for IT professionals, business process owners and business managers in an IT services company.

Why ITIL Foundation

 ITIL Foundation certification is a globally recognized standard that defines best practices, procedures, checklists and tasks for aligning enterprise IT with business goals. It brings to the fore a practical framework to identify, plan and deliver IT support services in accordance with core business functions of an organization.  Not to forget that ITIL certification holders command better pay packages as compared to their non-certified counterparts.