How Fix Streaming Problems on Hulu?

Posted by Wendy Murphy
5
Mar 16, 2018
313 Views
Hulu is one of largest subscription video on demand streaming services that allow you to enjoy different videos on your various devices. In order to stream videos, you need to connect to Hulu. Sometimes, users may face issues with the service.



If you are also facing issues with streaming Hulu videos, follow the below-given troubleshooting steps to fix the problem.

Step 1:

First of all, check if Hulu service is down. At times, complete Hulu service may crash or undergo maintenance in your area. In order to check this problem, you can test the service using different tools such as DownDetector. Apart from this, you can also check the social media accounts of Hulu to see if they have provided any official statements about the problem. If people outside of your home network are being affected by the Hulu's problems, you will have to wait until the problem is resolved from Hulu's end.

Read More: 10 Hulu Problems & Their Easy Fixes

Step 2:

Try restarting Hulu application. In case Hulu app opens incorrectly, it may not have loaded all the needed information properly. When you restart the Hulu application, it allows the app to load all the needed data. If you are using a web browser or other streaming platform, restart it to troubleshoot the problem. Apart from this, you can also try refreshing your Internet browser if you are streaming Hulu services on an Internet browser. Simply, click on the circular arrow found on the top of your web browser's window to refresh it.

Step 3:

Close any apps running in background and close additional tabs. In case your device or browser has any other program or task running while you are trying to stream on Hulu, it may affect your connection and cause Hulu to slow down. Once you close extra programs or tabs, there may be improvement in loading of videos on Hulu as well as video quality.

Step 4:

Ensure that you have the latest Hulu app and your browser is updated. In case you are facing performance-related problems or Hulu videos don't play in a browser, then this may be because of outdated browser. If this is the case, first update your Internet browser and check if the problem is now resolved. In case you are streaming from Hulu application, go to your phone's or tablet's application store to find the latest update and install on your device.

Step 5:

Clear out the data cache of Hulu. This is possible within the Hulu application and for this simply you need to open the settings of your mobile or tablet. After this, open Hulu app and tap on the "Clear Cache" option to remove cache. Removing the application cache clears out any outdated information from the device that interrupt Hulu's working. In case you aren't able to remove cache, uninstall the app and re-install it. And if you are streaming Hulu from a web browser, remove its cache.

Step 6:

If above steps fail to remove your problem, try rebooting your streaming device. If Hulu doesn't load all elements on start-up, this may be because of improper configuration of Hulu connection settings on your device at start up. Rebooting the device resolve this issue.

Step 7:

If your Hulu streaming is very slow, the possible reason could be the distance between your device and the Internet router. If you are very far from the router, it may cause slow speed that affect your streaming. To get more speed, you should keep your device as closer as possible to your router. Also, while streaming on your device, you should make sure that there are no floors, doors, walls or other elements between you and the router as it may affect connection settings.

Read More: How To Troubleshoot Hulu Android Phone And Tablet Issues

Step 8:

If you are not able to stream and connection is fluctuating, try switching to lower quality viewing. Simply, choose the gear icon in video player and select a lower quality in place of the currently selected quality. Apart from this, you can also choose “Auto” option to adjust the playback quality depending the fluctuating connectivity.

Step 9:

If you have more than one devices connected to the same Wi-Fi network, try limiting the number of connected device to improve streaming speed and experience. With each device getting connected to the Wi-Fi, your network speed gets lower. In order to stream Hulu optimally, make sure other devices like phones or computers are not connected to the Wi-Fi when you are streaming Hulu. Multiple connectivity really impacts when there is another person downloading heavy games or files using the Wi-Fi, and these high-bandwidth activities affect Internet speed.

Step 10:

Check for any error on your device from Hulu. If there is an error, you'll see number on your device screen. So, depending on the error number, you'll have to take the appropriate action.

  • For error codes 3321, 3343, 3307, 2203, 3322 – These error codes can be resolved by clearing the cache of your browser. In case you are streaming on Hulu application, try uninstalling and then re-installing the app.
  • Error code 3370 (Chrome) – This error may appear when stream Hulu from Google Chrome browser. To remove the error first click menu icon (⋮), then click on Settings, next click on Show advanced settings, and finally open Content settings located below "Privacy". After this, click on "Allow sites to play protected content" checkbox to put a check in it.
  • Error code 500 – To troubleshoot this error, simply restart the Hulu app or your Internet browser. This error occurs due to the webpage itself, hence you may have to wait until it's resolved from Hulu's end.
  • Looping or restarting content – It is a common problem with Blu-Ray players. To fix this problem, you need to switch to any other device for streaming Hulu contents.

Step 11:

Test the download speed of your Internet as it may cause problem in watching Hulu videos. If the maximum download speed isn't as much high as required by Hulu to stream videos, you may face slow playback speed. You can check your Internet plan to ascertain the download speed of your Internet network. To avail different resolutions, you need the following Internet speed:

  • 1080p - 6 MB/s
  • 720p - 3 MB/s
  • 4K - 13 MB/s

Step 12:

If you are using a Wi-Fi connection, try to use an Ethernet connection instead. By using an Ethernet cable, connect your computer or console to your router for streaming Hulu videos on the device. It will stabilize the connection. You cannot connect Ethernet to your phone, but you can do this when streaming on a computer. In case you still face any problem, directly connected to your router then the router may be the reason of the issue.

In case you are not able to figure out your problem and unable to fix the issue, then you may need to contact Hulu customer service tollfree number for immediate assistance. Reach out to our talented and skilled tech experts [customercaretoll.com/hulu-customer-service] for instant help to fix all your Hulu issues in no time.
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