How do I Contact Avianca Airlines Customer Service?

by Reservations Tool Reservationstool

Avianca is the biggest airline in Columbia, beginning its operation in 1919. The airline provides its customers with the best support and services, ensuring a comfortable and smooth journey. However, if you get stuck at any point, call Avianca Airlines Customer Service Number, share your problems, and get help instantly. In the article, we will discuss how to get help with Avianca Customer Service and the various ways you can get through it to improve your knowledge.

Follow the Steps below to Contact Avianca Customer Service

l Get on the Avianca Airlines website online and click on the 'Contact Us link

l On the support page, choose the desired number, dial it on your mobile, and follow the IVR below

l Press 1 for flight arrival and departure-related information

l Press 2 to get a quote and purchase a ticket

l Press 3 to modify the existing ticket

l Press 4 to get mobile and website support

l Press 5 for general information that doesn't require changes to the ticket

l Press * to repeat

l Based on your need and requirement, choose the most preferred option

l Your call will be transferred to the concerned department accordingly

l In a few minutes, once a live agent joins, share your query and get it solved

Following the process above, you can connect via Avianca Phone Number anytime. Now let's proceed further to learn about other ways to contact the Airlines.

How to Contact Avianca Airlines Airlines?

You can also contact Avianca online via its official website. Here are various options and the procedure given below for reference:

How to Contact Avianca Airlines Airlines via Chat Support?

You can also chat with the Aviana team online to solve your common queries and general questions. It is one of the quickest ways to contact Avianca; all you need to do is open the Avianca website and follow the steps below:

l On the homepage of Avianca, click on the 'Contact Us' link at bottom

l On the support page, scroll down and click on the chat link

l A message box will be opened up on the screen

l You can type 'Hi' to begin the chat process

l Various topics are given; select the one that suits you

l You will get a self-explanatory solution on screen; follow that

l In case you don't get a satisfactory reply, the system will connect you to the live agent soon

How to reach Avianca Airlines via Contact Form?

You can also share your message with the Avianca team by visiting the contact form available on the website. Here is how to access the contact form:

l Get on the contact us link on the homepage and open it

l You can scroll down and look for the option 'Make a request

l On the new page, select the type of request you wish to make

l Now a form will appear on your screen; fill in the details

l You need to provide all relevant information and submit the form once done

Other Available Methods to Contact Avianca Customer Service

Email Support:

Email support is one of the most appropriate options when you need to write a response from the airline, or the query you are sharing is quite lengthy. You can send an email to Avianca by following the steps below:

l To start with, Login to your email account first

l Then choose the option to create a new email

l Then type the subject; it should be attractive and catchy

l Now write your message, and remember to be clear and crisp with no confusion

l Attach the documents if you need to support the document

l Once done, click on the send button to share your message

l Once the email is sent, you can expect a response in 24-48 hours

Via Whatsapp:

It's been very popular these days to get assistance from the airline. You can chat with Avianca by using WhatsApp and get help instantly. To connect with Avianca via WhatsApp, follow these steps:

l On the support page of Avianca, click on 'Contact via WhatsApp.'

l A new page will be opened up; click on 'Continue to chat.'

l You can download the WhatsApp application if it is not installed

l You can also use WhatsApp web to start chatting

l A WhatsApp chat box will appear on the screen; type your message

l Follow the prompt, and the Avianca team will help you provide the best solution

Conclusion: Avianca Airlines provide many ways to contact its customer service, including email, chat, phone call, etc. Besides, you can also get personalised support from Avianca Airlines Customer Service by logging into your account. In case you still have any doubts or need additional knowledge, visit the support page of Avianca on the website to explore various self-help links and information.