How Can You Boost Your Website Design To Appeal To Cultures Around The World

It might feel tricky enough at times to get the
balance right in terms of such aspects of your brand’s website as its general
aesthetics, loading speeds, and ability to serve the obvious pain points of
your target customers. On top of all that, there is something else you might
need to account for: different cultures in different parts of the world.
You might already be well aware of the fact that
what tends to work well in one culture, won’t necessarily translate well in
another. Indeed, you might have approached a specialist in online marketing for small business
precisely so that you can address this appropriately in your website design.
Before you get into discussions with a digital
marketing and web design company such as PENNInk
Productions, we thought we would set out just some of the practical steps you
can take if you are trying to make your website design more relevant and
attractive to other cultures.
Research the culture you are trying to reach
Your business might have long served customers in
one territory, such as the UK, perfectly well. However, you may have concluded
that now is the time to branch out into a new foreign market. And one of the
first things you need to do is to properly understand that market.
You might already have business clients or
partners in the given region, so it could be worth having a conversation with
them about what you will need to be particularly mindful of when modifying your
site for that region’s audiences.
Regardless, you should be sure to immerse
yourself in the given country or territory’s culture, traditions, history, and
art. You might discover in the process that certain aesthetics favoured in
website design in your home market aren’t necessarily the most popular in the
overseas market you are intending to branch out into.
Use appropriate colours and images
Hopefully, some of this will be relative common
sense. For example, if you are looking to expand your business into
conservative Muslim-majority parts of the world, you won’t want your site’s
homepage to greet visitors from these cultures with images showing alcohol and
suggestive clothing.
Some of the steps that you might take to optimise
your site’s colours and imagery for different cultures might be a bit subtler
than this.
Did you know, for example, that websites in
southeast Asian countries often use more vivid and contrasting colours than
their counterparts in Europe? Speaking of Europe, French and Italian websites
frequently incorporate images of people engaged in various activities, whereas
a UK website might be likelier to emphasise a natural and moderate aesthetic.
Organise your website design suitably
Even when it comes to the various ways in which
websites are organised and laid out, there can be notable variations from one
part of the world to another. This is something else that might guide your
efforts to tweak your own brand’s website for those territories.
In the UK, for example, we’re accustomed to
generally sleek and decluttered websites, paired with a tone that is polite and
understated in that way the British seem to do best. We don’t tend to be super
pushy with our sales messaging – and we might not even show the customer the
price for a particular product or service until they hover their cursor over
the product image or contact us.
Just because these things are typical for
websites in the UK, that doesn’t necessarily mean you should necessarily
continue in that vein if you are trying to expand into another national or
regional market.
In China, for example, business websites tend to
embrace greater contrasts in colours and texts, as well as more columns, than
the typical European website visitor would easily tolerate. Meanwhile, the
Scandinavian countries often put considerable emphasis on inclusion, so it will
be a must for your own website to excel in this regard if you are targeting
these markets.
Make the site available in multiple languages
You might feel that your brand website’s main
language being English works just fine for communicating its internationalism.
But if there are specific overseas markets to which you wish to appeal, it’s
worth accounting for the fact that customers tend to prefer doing business with
a company that literally ‘speaks their language’.
Making your website multilingual is likely to be
a positive step – but this shouldn’t be a case of simply shoving your English
content into Google Translate. By enlisting the help of native speakers, you
can help ensure your site will feel authentic to those in the part of the world
from which you would like to attract more customers.
Re-jigging or even revamping your business
website to resonate with those of different cultures around the world will not
be the work of a moment. Even the seemingly smallest mistakes could be
disastrous for your efforts to target foreign audiences, so you will need to
invest considerable time and effort if you are to achieve a good result.
For a more in-depth discussion of how our
expertise in online marketing for small business could help you and your brand,
please don’t hesitate to contact the PENNInk
Productions team today, or to give us a call on 020 8144 7931.
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