How can WWW sites be tested?
Web sites are essentially client/server
applications with web servers and ‘browser’ clients. Consideration should be
given to the interactions between html pages, TCP/IP communications, Internet
connections, firewalls, applications that run in web pages (such as applets, JavaScript,
plug-in applications), and applications that run on the server side (such as
cgi scripts, database interfaces, logging applications, dynamic page
generators, asp, etc.). Additionally, there are a wide variety of servers and
browsers, various versions of each, small but sometimes significant differences
between them, variations in connection speeds, rapidly changing technologies,
and multiple standards and protocols. The end result is that testing for web
sites can become a major on-going effort. Other considerations might include:
• what are the expected loads on the server (e.g., number of hits per unit
time?), and what kind of performance is required under such loads (such as web
server response time, database query response times). What kinds of
tools will be needed for performance testing (such as web load testing
tools, other tools already in house that can be adapted, web robot downloading
tools, etc.)?
• Who is the target audience? What kind of browsers will they be using? What kind
of connection speeds wills them by using? Are they intra- organization (thus
with likely high connection speeds and similar browsers) or Internet-wide (thus
with a wide variety of connection speeds and browser types)?
• What kind of performance is expected on the client side (e.g., how fast
should page appear, how fast should animations, applets, etc. load and run)?
• Will down time for server and content maintenance/upgrades be allowed? How
much?
• What kinds of security (firewalls, encryptions, passwords, etc.) will be
required and what is it expected to do? How can it be tested?
• How reliable are the site’s Internet connections required to be? And how does
that affect backup system or redundant connection requirements and testing?
• What processes will be required to manage updates to the web site’s content and
what are the requirements for maintaining, tracking, and controlling page
content, graphics, links, etc.?
• Which HTML specification will be adhered to? How strictly? What variations will be allowed for targeted
browsers?
• Will there be any standards or requirements for page appearance and/or
graphics throughout a site or parts of a site?
• How will internal and external links be validated and updated? How often?
• Can testing be done on the production system, or will a separate test system
be required? How are browser caching, variations in browser option settings,
dial-up connection variability and real-world internet ‘traffic congestion’ problems to be accounted for in testing?
• How extensive or customized are the server logging and reporting requirements
are they considered an integral part of the system and do they require testing?
• How are cgi programs, applets, java scripts, ActiveX components, etc. to be
maintained, tracked, controlled, and tested?
Some sources of site security information include the Usenet newsgroup ‘comp.security.announce’ and links
concerning web site security in the ‘Other Resources’ section.
Some usability guidelines to consider these are subjective and may or may not
apply to a given situation.
• Pages should be 3-5 screens max unless content is tightly focused on a single
topic. If larger, provide internal links within the page.
• The page layouts and design elements should be consistent throughout a site,
so that it’s clear to the user that they’re still within a site.
• Pages should be as browser-independent as possible or pages should be
provided or generated based on the browser-type.
• All pages should have links external to the page there should be no dead-end
pages.
• The page owner, revision date, and a link to a contact person or organization
should be included on each page.
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