How can I download, restore and re-enter data after a data repair?

by Onlinechat Support Accountant

In this blog, we will discuss the download, restore and re-enter data after a data repair. On the other hand, if the user wants to get more information from our side they can contact Sage Tech Support Number 24*7.

Download their fixed data backup

ü Enter the login details and log in on the account and choose the company they want to use.

ü If the user has forgotten or lost their password, tick on creating another password then follow the prompts of on screen.

ü If the user doesn’t have Sage 50 account, tick on creating Sage login and follow the prompts of on screen.

ü Click on My Account and select the data repair center.

ü If the user does not send their data in for data investigation, conversion or change in financial year change and clicks on another data service.

ü Now find the amended data and tick on the IRN (incident reference number)

ü Review the details about their data in the comments area and download and save it on the system.

ü The user can browse the location where they require saving the file, for example, the window desktop and saving. The user can call on Sage Technical Support Number for the further assistance.

Restore their fixed data backup

Before they restore their fixed data they must install the newest application updates. The user can check for updates in help and they can check for updates.

ü Tick on file and tick on Browse and Restore to the backup download.

ü Tick on open and tick on Ok.

ü Re-enter audit trail transactions or reprocess details removed

ü If the transactions detached were created from a failed year-end, to restore these transactions they should process the year-end process again. They don’t require entering these themselves.

 

The user should re-enter any audit trail transactions in the similar way they originally entire and using the same information with the nominal date and code.

ü Transactions marked as unpaid

ü If the transaction was VAT reconciled

ü If the transaction was bank reconciled

ü If the transaction was created from an invoice, credit note or order

 Journals Re-enter

If the user finds the unpaid as part of a data repair, it means the payment and invoice, credit or receipt note is no longer allocated collectively.

ü Go into bank accounts and choose the required bank record.

ü Click on Supplier payment or Customer receipt and select the required account.

ü For the Sage accounts (v20) and below – bank-choose the required bank documentation.

ü Select the Supplier Payment or Customer Receipt and choose the required account.

ü Choose the needs invoices or invoice and tick into the Receipt column or Payment and click on Pay in full.

ü Choose the needed payment credit note or account> tick into the Receipt column or Payment> Pay in complete the analysis.

ü Click on save and tick on close to complete the process.

ü If there is no transaction to assign the transaction to, to verify and see the transaction paid or not.

Credit notes, Re-enter invoices or orders:

ü It is required to re-enter invoices, orders or credit notes as the stock transactions and audit trail transactions are not erased. They only require re-entering credit notes, orders and re-enter invoices and stock transactions and audit trail transaction are not erased. They only require re-entering these if they want to reproduce the document to send the clients.

ü If the user does not require producing the document again, they must enter the credit or invoice in the invoicing module, Purchase orders or sales orders. The user should not update the order, credit or invoice as this duplicates the stock transactions and audit trail

ü If the user does update order, invoice, and credit, they require the duplicate audit trail transaction.

ü Select the transaction and choose the needed transaction and click on delete.

ü (V20) Sage Accounts and below- click on file > maintenance>corrections and choose the needed transaction and delete the item.

Re-enter recurring credits, orders, and invoices.

ü Open the module on their system.

ü If the user has an earlier credit, invoice or order in the order list or invoice that has the information for the recurring enter open the item.

ü If not, the user must create a new credit, invoice or order with the similar details.

ü Click on memories and enter the needed information and click on save to complete the task.

Despite the issues, the user has round the clock Sage Error Support system available for their rescue. The user can connect with us via call or Chat support. There are multiple ways to get support from our side. The user can easily call on the Toll-Free Number +1(844) 871 6290 and have a quality technical discussion. We assure they will get a wonderful Sage support experience.

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Created on Sep 11th 2018 02:53. Viewed 360 times.

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