Guide to Resolve the Most Common Microsoft Store Errors

by Karen Jodes technology world

Microsoft Store is the hub for all types of productivity apps, entertainment apps, games, etc. on a Windows desktop or laptop. Like any other app, Microsoft Store also has its fair share of errors and issues. But you can solve those on your own without any help from the experts. Before resolving any problem, you want to find the error and the factor causing it to so that you can use the appropriate methods. So, for this matter, troubleshooting is the best option.

You have to run Microsoft Store’s troubleshooter to detect the issues. Before heading onto the methods given below, make sure you download the Windows 10 troubleshooter from the Microsoft Store. Then, open it with the Diagnostics Troubleshooting Wizard. After opening it, click on Advanced and checkmark Apple Repairs Automatically. Click Next and check if there is any unresolved error. Then use the following guide to solve the issues you might be facing:

Microsoft Store doesn’t open

If the Microsoft Store doesn’t launch at all, try restarting your computer, and you should be good to go. If it doesn’t work, use the following steps:

  • Start a system search for PowerShell. 
  • Then, right-click the appropriate result and click on Run as Administrator. 
  • Type the following command and hit the Enter key:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

  • Close the PowerShell window and check if the desktop launches the Microsoft Store successfully.

Damaged Cache

In this case, your first response should be to clear the cache. Then, use these steps:

  • Press the Windows + R keys together and insert “wsreset.exe” and hit the OK option.
  • In a few seconds, a blank Command Prompt window will open, followed by Microsoft Store.

If this method doesn’t work for you, press the Windows + R keys again, and enter the following command:


Name “Cache.old” to any pre-existing Cache folder and then create a new folder and name it as “Cache.” Run the troubleshooter, and it will do the rest of the task. And your issue will be resolved.

Missing Microsoft Store

Many users reported that they could not find the Microsoft Store in their system. If that’s the case with you, reinstall the Microsoft Store and do a system search for PowerShell. Then, right-click on the best-suited result and select Run as Administrator. Use the following command and hit the Enter key:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Close the PowerShell window and restart the system. Microsoft Store will be back on your desktop.

Downloading Issues

At times, Microsoft Store fails to download or update the apps. So, make sure that you’re not installing them to an external drive as it may cause more troubles. 

  • Go to Settings and click on System.
  • Select Storage and on the external device, click on Apps & Features.
  • Click on an app that’s causing any problem, and select Move.
  • Choose your internal drive and click on Move.

Also, make sure that your internal drive has enough storage to install and run the app. If this doesn’t work, run the Windows troubleshooter. Use these steps to run the troubleshooter:

  • Run a system search for ‘Find and Fix Problems with Windows Update.’
  • Click Next and once the process is complete, check the downloads section in the Store.

These were some of the common issues, now let’s resolve the error codes in the Microsoft Store.

Code 0x80072EFD

This is the error code for network issues, and to resolve it, try disabling anti-virus. Also, make sure the date and time are entered correctly on your system. If this fails to resolve the issue, then follow these steps:

  • Open Run, type “regedit” and hit the Enter key.
  • If there is no address bar, then head to View and click on Address Bar.
  • Then, insert the following command and hit the Enter key:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Profiles

  • On the left panel, give right-click on Profile and select Permissions.
  • Click on Advanced and checkmark the box for ‘Replace all child object permission entries with inheritable permission entries from this object.’ Click on OK, restart your desktop, and then open the Store.

Code 0x80072EE7

This error code appears when the server is down, or the internet connection is poor. Try resetting the proxy settings on your desktop using the following steps:

  • Open Run, and insert the “cmd” command. 
  • Hit the Enter key and insert the following command:
    • netsh winhttp reset proxy
  • Hit the Enter key, then restart your PC. 

Now, the Microsoft Store will be running without any troubles.

Hopefully, this guide will resolve the issues you might be experiencing right now. If you continue to face troubles, then use the support page of Microsoft.                   

source: Common Microsoft Store Errors

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About Karen Jodes Advanced   technology world

38 connections, 1 recommendations, 180 honor points.
Joined APSense since, June 15th, 2020, From New Orleans, United States.

Created on Sep 16th 2020 04:07. Viewed 315 times.


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