Do Companies Really Need Outsourced IT Support?

The 21st-century is embracing concepts like, 'Globalisation and Industrialisation,' and we have moved on to the notion of the global village more than ever before.

The business enterprises are rising and expanding every day, all around the globe. Hence, the need to make smart decisions, employ the brightest characters chiefly to generate revenues is indispensable.

The established companies/ organizations are inching closer to obtain their objective is by 'Outsourcing.'

If you are a part of the business landscape, you are familiar with outsourcing. If you are not then, 'Outsourcing refers to the way in which companies entrust the processes of their business functions to external vendors.'

Outsourcing can include an array of services like transactions payroll, content writing and more.

In addition to all these, numerous call center services that are outsourced to countries like India.

Institutions opt for outsourcing services owing to its endless benefits.

The advantages of outsourcing your business processes are:

• Lower costs of work and high quality.
• Accessibility to skilled labor resources.
• Faster and efficient delivery of services.
• Save on infrastructure & technology.
• Time-zone advantages.

While a wide range of industries is functioning well on the whole outsourcing phenomenon, a giant leap has been made by Information Technology sector or the IT sector.

For various reasons, it is being applauded and criticized. Let us study them all one by one.

Do Companies Really Need Outsourced IT Support?

1. Access to great talent at an affordable value

• The primary reason why companies are turning to outsourced IT business support is that they gain access to the top talent and services at an affordable value which otherwise may be very costly in their homeland.
• The in-house IT helpdesk or support department could be more familiar with the institutional set-up, and the daily chores of the company but will cost a great deal - establishing a team - maintaining it - and added expenses.
• In addition to all this, the in-house IT helpdesk/department will have to incur expenses for structural expansion, employee's training, and timely purchase and upgrade to hardware and software. Recruiting more employee creates overhead expenses on the business as a whole increasing employer taxes, health care costs, employee benefits, and risk.
• On the other hand, an outsourced Business IT support company eliminates all the additional overhead expense mentioned above with their services.
• IT companies also popularly known as Managed Service Providers (MSPs) have an incentive to maintain certified professionals and inspire their engineers to gain more certifications to be competitive steadily.
• This means you'll save immense money without compromising the value or the skills of your IT professionals.

2. Better Security

• Many businesses- big or small assume that they can never become a target of ransomware or hacking. This assumption is entirely wrong.
• Unless your company/ organization specializes in Information Technology (IT), there's a fair possibility of technical failures and malfunctions. This could put your company's data and information at stake.
• With the number of ransomware attacks on the rise across the globe, these can undoubtedly leave your company vulnerable.
• When you opt for a recognized Managed IT Service Provider for Business IT support, you'll get access to a team experts who understand the every 'know-how' used by hackers.
• Managed IT Service providers have developed a cybersecurity system which will assure you the best practices to safeguard your data and your business from the cyber evil.
• Also, if a security breach occurs, these professionals will resolve them in no time with a minimum impact on your business.

Sponsor Ads

• Ad Space Available - Rent it Now!

Report this Page

Created on May 31st 2018 03:49. Viewed 610 times.

Share on APSense

Comments