Dhillon Management : The Top 8 Basic Requirements Of A Good Hotel

A hotel is home away from home and though hotels boast of designs and service it is after all some more basic that a customer looks for. Comfort is primarily very important and so is the feeling of being welcomed. So the top 8 basic requirements that a good hotel should provide are:

1. Cleanliness

Whether it is a five star or a budget hotel, a minimum standard of cleanliness is expected. Be it the bathrooms, bedrooms or other amenities, it should maintain hygiene at all times. The staff should always take care and even if recycling things, the cleanliness standard should not fall.

2. Safety and Security

One should feel as safe in the hotel as his home is, hence diligent safety and security measures are expected. With the help of technology, most hotels are offering top of the line safety features but the human element is equally important.

3. Internet

This is more important for business travelers as internet is now an integral part of our lives. So high connectivity and flexibility is what one searches for in present day scenario.

4. The comfort of the bed

In most cases, a hotel room is needed for a proper night’s rest, so a well maintained, good quality clean bed is very important.

5. Plumbing work

Bathroom plumbing should be of A-quality so as to prevent water leakage thus causing discomfort to guests.

6. Attentive phone answering

A good hotel should have a qualified agent to effectively and efficiently answer a guest’s queries.

7. Lighting

Be it the bathroom lighting or the bedside lamps, adequate lighting enhances the guest experience and provides a sense of security.

8. Good food

F & B outlets vary across hotels but hot and convenient meals add up to the reputation of any hotel.

Dhillon Management has a chain of hotels across USA, with the head office based in Texas. For first class hospitality, you can bank on them blindfolded.