Daniel Paul Hosts Digital Customer Experience Podcast For Pharma Businesses

by PRC Agency PR

You may have heard of the term “Digital customer experience” before, but have you really stopped to consider what it means?

Sure, it has the words “digital”, “customer”, and “journey” in it, so it must have something to do with how your customers experience your brand online, right?

Well...yes, but there is so much more to it than that.

A digital customer experience strategy requires your brand to think a little bit differently about how your target customer perceives your brand.

It goes beyond simply adding tools on top of your marketing and sales but thinking about what your customers want and need from you.

This new podcast by giosg can help.

For more information, please visit http://giosg.com/podcast

The importance of digital customer experience for your bottom line

“Digital Customer Experience Podcast” is a new podcast that features weekly episodes of around 30 minutes each on the latest trends in digital customer experience. It is intended for marketing professionals, digital strategists, customer experience enthusiasts, and business leaders who want to strengthen their online interactions with their target audience.

Digital customer experience is an essential element of any successful marketing strategy. A report published in the Harvard Business Review stated that it is critical to the financial success of a company. Modern businesses that do not prioritize their customer experience have a significantly higher chance of losing potential customers and even inadvertently building a poor online reputation.

If you’re currently experiencing:

Low website traffic
Poor conversion rates
Bad online reviews

Then this is for you!

Understanding the core principles of digital customer experience

Companies need to learn how to place the digital experience within their business content. That is, executives need to understand that the digital experience is how a customer perceives the brand as a whole, from the minute they enter their site to checking out their desired product. Each conversion milestone must be considered to improve the customer experience, which can include faster website speed, few to no bugs, and better navigation.

Demystifying this process, the new podcast by giosg helps you identify potential challenges in your current digital experience strategy and explains how to resolve them. Further, host Daniel Paul teaches business executives how to deliver a better digital experience, regardless of their size or industry. The podcast is available on all major podcast platforms.

giogs is a leading SaaS company based in Helsinki, Finland. It offers a wide range of scalable and customizable B2B solutions to help brands all over the world transform their sales and customer engagement.

Ville Rissanen, the CEO, writes, "At giosg, we are not only selling what we have. We listen to our customers, see how our current solutions and expertise could make a difference right now, and also how we could create something even better together for the future."

Go to http://giosg.com/podcast so you can learn more.

giosg oy City: Helsinki Address: 21 Valimotie Website https://www.giosg.com/ Phone +358 40 1821189