Current Opportunities: Presales Consultant at Wallace Associates Inc
Waltham, MA
The Company
Our client
is the world leader in solving critical documentation issues for
enterprise-level organizations and governments, enabling them to operate more
efficiently and profitably. The company offers a full suite of software, training,
and professional services based off their international content standard for
creation, management, and deployment of mission-critical content.
The Job
With your
background as Technical Writer you will play a key role in supporting our
Account Executives. Work with clients to define their documentation pains and
needs; scope and design documentation solutions to improve and streamline
clients’ content lifecycle.
Work with
our National Account Managers to help our clients by offering professional
services, training, and technology to – create a content strategy, – create or
transform their content to make it easier to find and use, and – manage the
distribution of content throughout its lifecycle.
Develop high level proposals:
•Communicate
with the delivery team to include correct estimates and assumptions
•Brief the
delivery team on won projects
Build a
library of topics that can be reused in proposals, also by other people
Develop and
write documentation for client projects.
Work with
our International
presales consultants and product manager to transfer knowledge and share
best practices.
Innovate and
research products and services according to technology evolution and client’s
needs. Contribute to information architecture and content design idea
The Marketing Director’s duties will include:
-Define the
needs of our Clients and suggest the most appropriate solution
-Scope
documentation and information management projects
-Develop
high level proposals
•Communicate
with the delivery team to include correct estimates and assumptions
•Brief the
delivery team on won projects
•Build a
library of topics that can be reused in proposals, also by other people
What It Takes:
The selected candidate will have:
•Be an
excellent writer: accurate, clear and consistent
•5+ years’
experience in technical writing, content development, or similar
•Have very
good analytical skills to be able to think along with the customer, suggest the
best possible solution and make correct and complete estimates
•Have
experience working on documentation projects as a writer
•Knowledge
of the Information Mapping® method is an asset
•Be a team
player, prepared to work in a supporting yet crucial role
•Have
experience in scoping projects
•Have a good
working knowledge of and/or interest in authoring tools and technology like
HTML, CSS, XML and relational databases is an asset
•Experience
with DITA, CMS, DMS, authoring tools and content reuse strategies
•Experience
in a similar position is an asset
•Be prepared
to travel
•Ability to
work in a startup culture where processes and deliverables aren’t always
predefined
•Demonstrated
ability to manage multiple deliverables within tight deadlines
•You bring
passion and enthusiasm to your job every day and embrace change
•You thrive
in a collaborative environment, are flexible, and enjoy working with others
•You’re
self-directed and eager to learn
Why Apply?
Our client
is an industry leader who helps enterprise-level organizations and governments
operate more efficiently and profitably. Our client offers a challenging
opportunity, and an excellent compensation and benefits package in a business
casual environment. Our client is an Equal Opportunity Employer M/F/V/D.
Applicants
should contact our search firm:
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