Articles

Consumer Protection Act Comes For Consumer Safety

by Kanika Goyal Online Consumer Forum
Why Consumer Movement Comes?

  • Consumer dissatisfaction and malpractices over trade practices
  • No legal and authorized system to protect customer exploitation
  • The shifted responsibility for ensuring quality goods and services
  • Adulteration by the manufacturers, shopkeepers, etc in goods and products.
  • Food Storage
  • Hoarding & Black Marketing 

How Consumer Protection Act Comes?

  • In 1970s consumer protection articles wrote and exhibitions have done.
  • Formed consumer groups  by overcrowding ration shop
  • Started as a social force - to protect and promote consumers.
  • 1985 -UN laid guidelines for consumer protection
  • Consumer International more than 240 organizations and 100 nations
  • 1986 Consumer Protection Act (is also called as COPRA) in India


How does the Consumer Protection Act help?

In consumer protection act all basic consumer rights like 

  • Right to Safety, 
  • Right to Information, 
  • Right to Choice, 
  • Right to be Heard or Right to Representation, 
  • Right to Seek Redressal, 
  • Right to Consumer Education 

are protected under consumer protection act 1986. If any company, seller, and manufacturer doing wrong trade practices, or misleading customers and doing fraud with customers then the consumer can file a consumer complaint against the company to get redressal of their complaints.

Consumers can also choose Voxya a consumer complaint forum online to submit their complaint and resolve their complaints. It helps to get a replacement, refund, return, and compensation as soon as possible.

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About Kanika Goyal Professional     Online Consumer Forum

760 connections, 41 recommendations, 2,868 honor points.
Joined APSense since, January 18th, 2017, From Bangalore, India.

Created on Nov 23rd 2018 07:40. Viewed 338 times.

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