Consider These factors while Choosing a VOIP Provider in UK
by Claire Holt Digital Marketing ManagerQuality of
service:
The
first and the most important thing which needs to think about is the Quality of
Service. You may be trying to find the most affordable VoIP provider in UK,
but you still need to make sure that your great quality service with no
poor-quality or dropped calls. Also, remember that great VoIP systems depend on internet
connection. Whilst a number of service providers might provide a dedicated
service for this, but you still must consider the speed of your internet
connection and the necessary hardware.
Price:
The second most
important thing that you need to think about is the price. VoIP systems are becoming more
affordable as the number of VoIP
providers in UK are increasing day by day. You will notice that the
price difference between the cheapest and the best provider will be just a few
pounds. However, remember you will be better off with a Quality service rather
than the cheapest service.
Company size
and experience:
Even though a
number of new VoIP providers might offer service equivalent of well-established
providers, you are definitely better off with an established provider. When it
comes to business you should not take any risks. Several small providers might
even go out of business or lack the sophisticated facilities and hardware which
is needed to provide smooth service.
Satisfaction
guarantee
A lot of
providers sell themselves as the best VoIP provider in the industry. It can be
a tough task to identify the best from the rest of the lot. But it has to be
done to get the satisfaction guarantee. There are some VoIP providers which
allow users to try their VoIP systems for 30 days. they might even provide money
back if you decide to cancel contract/subscription within the first 30 days.
particularly if you are not satisfied with the service. All of this comes at an
additional cost.
Plans
offered:
You must look for
a provider who offers more than just one plan. Majority of VoIP providers in UK offer more than
three VoIP service plans to allow their customers to choose from the option
they prefer. However, you have to choose the best plan according to your
business needs.
Scalability
for Your Business:
With a growing
business, it is essential that you have the option to add new users or devices
easily to your phone system, which you should be able to go through an online
dashboard. Now the days are gone when you needed an engineer to fit new
extensions or phone lines. When you have a configurable online portal then you
wouldn’t need a physical Private Branch Exchange (PBX) which takes up
unnecessary space in the office. you should look for services which allow you
to add users just at a click of a button and enables call plans to develop as
your business does.
Customer
Support:
Another crucial
factor that you need to consider while choosing VoIP systems is customer support. You must look for a VoIP
provider who offers 24*7 customer support. At all cost, you should avoid the
providers that offer customer service just a few days a week.
Extra
features:
When selecting a
provider go for the provider who offers extra features at no additional cost. A
number of useful features which you need to look out for include caller ID,
call filtering, call forwarding, conference calls and call waiting.
Local area
codes:
You must look for
a VoIP service provider providing local area codes. This way you can avoid your
customers getting charged for the long-distance calls and particularly if they
are calling you from a landline.
Emergency
services
Compared to the
traditional analogue phones the VoIP
systems use different mechanisms and protocols. Therefore, you have to
look for a VoIP provider which offers enhanced emergency service. This not only
allows you to make emergency calls, but it also enables the local dispatch
centre to automatically get your name and location. This service will come in
handy in an emergency situation.
Reviews and
Testimonials
You must make
sure to search for authentic customer testimonials and reviews of the VoIP provider in UK before you make a
decision. Also, you can find certain quality customer reviews from several
different review sites. Be cautious of the VoIP providers who have bad customer
reviews and a tainted image. Before making any decision, you should call the
provider to inquire about their VoIP
systems and what you should expect when you sign up for their services.
Choose VoIP Business as Your VoIP Provider UK
VoIP Business offers you a wide range of phone
number and features which are all included at an affordable monthly price. Our state-of-the-art
services provide users with crystal clear call quality through a fraction of
internet bandwidth. We supply users with an interface which is accessible from
anywhere, we do not tie you into a plan and you should even customize call
plans at any time.Bring your existing
numbers to VoIP Business for one-time fee and
no monthly charges
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Created on Jul 10th 2020 04:09. Viewed 1,403 times.