Community Management New Role of PR Agencies in Delhi

Delhi is the start-up and the business hub of India. Many startups like Snapdeal, UrbanClap and Limeroad are originated from Delhi. Therefore, it is very important for companies to hire good branding firms in Delhi. The work of the PR agencies is to use the correct form of media to enhance the outlook of the product towards the public and make sure that the product is perceived positively by the customer.

There are various types of PR services that any media relations firms provide, but one of the latest and important add-on to the PR services of the PR agencies is that of community management. Community management is a service which involves the interaction of like-minded people in the various social media platforms. It involves being in touch with the people who believe in what you believe, and who can relate to the product or service that you are providing. PR services are no more just about getting in touch with the newspapers or news channels to provide publicity, it is also about what the people need directly from them, solving their problem with the products and making sure that the consumers are spreading a positive word about the same.

There are several benefits that a company has received by considering community management as a part of PR services by media relations firms. Some of them are as follows- 

1.      Direct customer – Let us suppose that you PR representative is extremely active on a Facebook group which is related to your product. People often send their requirements to such groups, and the companies which quickly resolve the problems of the customer get the deal.

2.      Direct vendors – Suppose you are an event management company who needs some help in an event, you can always ask for a vendor from the communities that you are a part of, and you will surely receive a lot of leads. That is how strong the communities have become and how important it is to be a part of such communities.

3.      Networking – Getting in touch with direct consumers, vendors and like-minded people, help you spread the word about it to the other like-minded people. If your networking skills are good, and you are an active part of a big community, it can really help in the sales and growth of your company.

4.      Social Message – If there is a social message that you want to spread, there is no better way to do it than by the people. Being an active part of the social communities can help you a lot with your purpose as well because here your personal agenda is aligned with the main agenda of the group.

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Created on Dec 9th 2017 03:52. Viewed 355 times.

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