Business Process Management Outsourcing
The
growth and survival of business in the dynamic environment depends upon the
development of new products. Organizations must always be on the lookout for
new opportunities and exploit the opportunities by creating new products and
services. That’s where the role of business process management
outsourcing comes
in.
Needless to say, new product development holds the key for the survival of an
organization. New products do not come about by themselves. They are the result
of the ingenuity of creative people in the organization. As such, it is obvious
that new product development is the function of organizational
creativity. In other words, it depends upon how creative an organization is
with new ideas because any organization can only be as creative as its people.
Creativity, in general, may be
defined as an “escape from mental struckness”. In the organizational context,
it may be viewed as new insights that point to better ways of dealing with
reality. It involves a departure from conventional thinking to non-conventional
thinking. It entails establishment of a relationship between the hitherto unrelated
things, ideas or concepts.
Just as individuals differ in
their ability to translate their creative talents into results, organizations
also differ in their ability to translate the talents of their members into new
products, processes or services. When talking about business process management
outsourcing, organization members must believe that change will benefit them
and the organization. Some resistance to change is found in many organizations
for fear of losing position, learning new skills, etc. Such a resistance to
change has to be overcome by clarifying the need and urgency for change. The
adage that routine drives out the non-routine has to be revised and must be
made the other way. Managers in the organization, from top to the down must
make it clear in word and deed that they welcome new products and services.
What is Business Process Management?
Business process management mainly comprises design, execution and monitoring. The key components involved in business process management are risk management, business process modeling, business process outsourcing, employee motivation and product inventory. The main advantage of business process management is that it can be remolded as well as modified again according to the needs of the changing business environment. It can also be changed to cope with the new trends in the industry. By introducing a business management plan, core processes such as budgeting, capital expenditures, and administrative processes can be perfectly managed.
Business process management
should be planned after considering all aspects of the particular business so
that it will be the appropriate up to date system. Regular inspection and
evaluation at different levels is needed to improve the workflow and also to
enhance the work output of a business. If proper business process management is
not done then those companies will not be able to attain their potential
output. In such companies, the risk management will be poor, and they are more
prone topitfalls and
future losses. This can even lead the business to a stage of collapse.
Nowadays, software tools are commonly used to aid business
process management activities. These tools are known as business process
management systems. These software
tools carry out suitable process
analysis so that negative consequences are nullified. Business process
management systems make the designing and implementation of all business
management processes cheap, easy and efficient.
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