Business Process Management Outsourcing

Posted by Firoz Khan Goury
1
Aug 20, 2016
402 Views

The growth and survival of business in the dynamic environment depends upon the development of new products. Organizations must always be on the lookout for new opportunities and exploit the opportunities by creating new products and services. That’s where the role of business process management outsourcing comes in.

Needless to say, new product development holds the key for the survival of an organization. New products do not come about by themselves. They are the result of the ingenuity of creative people in the organization. As such, it is obvious that new product development is the function of organizational creativity. In other words, it depends upon how creative an organization is with new ideas because any organization can only be as creative as its people.

Creativity, in general, may be defined as an “escape from mental struckness”. In the organizational context, it may be viewed as new insights that point to better ways of dealing with reality. It involves a departure from conventional thinking to non-conventional thinking. It entails establishment of a relationship between the hitherto unrelated things, ideas or concepts.

Just as individuals differ in their ability to translate their creative talents into results, organizations also differ in their ability to translate the talents of their members into new products, processes or services. When talking about business process management outsourcing, organization members must believe that change will benefit them and the organization. Some resistance to change is found in many organizations for fear of losing position, learning new skills, etc. Such a resistance to change has to be overcome by clarifying the need and urgency for change. The adage that routine drives out the non-routine has to be revised and must be made the other way. Managers in the organization, from top to the down must make it clear in word and deed that they welcome new products and services.

 What is Business Process Management?

 Business process management mainly comprises design, execution and monitoring. The key components involved in business process management are risk management, business process modeling, business process outsourcing, employee motivation and product inventory. The main advantage of business process management is that it can be remolded as well as modified again according to the needs of the changing business environment. It can also be changed to cope with the new trends in the industry. By introducing a business management plan, core processes such as budgeting, capital expenditures, and administrative processes can be perfectly managed.

Business process management should be planned after considering all aspects of the particular business so that it will be the appropriate up to date system. Regular inspection and evaluation at different levels is needed to improve the workflow and also to enhance the work output of a business. If proper business process management is not done then those companies will not be able to attain their potential output. In such companies, the risk management will be poor, and they are more prone topitfalls and future losses. This can even lead the business to a stage of collapse.

Nowadays, software tools are commonly used to aid business process management activities. These tools are known as business process management systems. These software tools carry out suitable process analysis so that negative consequences are nullified. Business process management systems make the designing and implementation of all business management processes cheap, easy and efficient.

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