Business Intelligent Solutions Enables Employee Performance Agility

For business growth and competitive advantages, Business Intelligence (BI) solutions offer big benefits to those who breathe new life into their business strategies and tactical business decisions. In order to take strategic and agile business decision, BI solutions transform data into actionable intelligence.

Reaping benefits from BI requires more than implementing the technology that enables to improved customer relations, increased employee productivity, revenue growth. BI support a wide range of business decisions ranging from operational to strategic includes, analytics, data mining, process mining, complex event processing, business performance management, benchmarking, text mining, predictive analytics and prescriptive analytics and much more.

As employees are the major asset of any business, Employee performance plays an important role in meeting company goals. Without the performance management, the company would not know how an employee was performing or would not be possible to set target or strategy. Business Intelligence solutions enable managers and executives to identify and focus on specific areas in order to meet targets.  Effective performance management is said to be structured and continuous. Each step should inform the next and the last step again feeds into the first. This way it is a repeatable process.

1.      Set Smart Goal and Recruit Right source

Using business intelligence solution, you can identify points of improvement by looking at the past performance of your department. Set smart goal that is discrete, quantifiable, practical, relevant, and time-bound. Moreover, they should align with the company culture and ensure that an employee is able to work efficiently and effectively to reach the goal of your company. Make sure to put the right employee on the right tasks.

2. Structure of Communication

An employee should feel comfortable while communicating with you. Keep the culture of open dialogue by setting or outlining the structure of communication such as junior first seek the advice of their senior before coming to you. Make sure that there are enough support and training given to both junior as well as a senior employee in order to feel comfortable with their roles. By recognizing past experiences and skills of the employee, you can offer them relevant learning resources as well as guidance or any other advice.

3. Implement or Communicate your Plan Of Action

Next step, In order to create key performance indicator (KPI), once after setting structure you need to implement or communicate your plan of action in clear language using data and visualization for each junior employee. So every employee will be having a clear idea of what is expected of them. Using Business Intelligence software you can share KPI progress report with him/her.

As a Manager, you should be aware of the different learning styles of your staff and tailor your coaching style according to them.

4. Real-Time Monitoring and Evaluation

Software like Phocas gives you complete Business Intelligence Solutions, you can monitor the progress of an employee in real-time without the need for making a report each time. Apparently, you can combine relevant data from different sources to create a comprehensive view of what is happening in your department. Moreover, you can access software on any device and can show them progress and opportunities off-site.

Employ each one of your employees in a decision-making process, once you have a fair idea of their working style and progress. This gives them the sense of ownership and it can be a great source of motivation.

5. Hold Them To Be Accountable

Once you understand the performance of an employee. So you can hold an employee for not performing well, show their performance and ask them for what can be done to improve the performance of an employee. They might not understand the value of a product you are manufacturing or need to learn new tricks. So you may need to fix better product training for refreshers.

Lastly, Software Phocas offers the Business Intelligence Solutions to you for your employees for creating key performance indicator (KPI) and identify the trends so you can act before any problem arises.

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Created on Jul 25th 2018 08:08. Viewed 420 times.

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