Benefits to Upgrade your Organization by Mobile CRM

Posted by Matt Sharma
1
Jul 10, 2015
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As we know that Mobile apps have taken over nearly every sphere, even personal life. Now, businesses are looking to create apps to rev up their operations and even trying to sort out their customer service with the help of the apps.Mobile CRM also come into existence to overcome problems raised in Desktop CRM. Mobile CRM is more than just mobility. It can incorporate available native features of a mobile platform. A universal tool can have them as they emerge with the new platform versions.

For a mobile CRM program to be effective it must have every department inputting data to keep the program current. After all a CRM program can assist in automating the business process but only if all departments realize how important it is.


In a Research it founds that the growth in Mobile CRM app market will be more than 500% in current year.

In 2012 there were 200 Mobile CRM apps available in the Market. Now it’s more than 1000 now.

Making information available anytime from anywhere creates a strong business case for adopting mobile CRM. However, the vastly different advantages of competing mobile CRM apps as well as the dizzying array of devices, browsers and form factors suggest a systemic approach to Mobile CRM Apps evaluation.

There are many benefits of Mobile CRM Apps. Such as :

 

MAP : If you are on your way to a meeting with client? Or want to catch up with a customer closest to your location? With this helpful map, you always find your way.

 

Accounts and Contacts : You can maintain one database and share it within the whole team. You’ll be armed with details of your customers wherever you’ll go.

 

Activities : You can Keep track of interactions with your customers. Quickly schedule appointments or assign tasks to your colleagues.

 

Deals : You can easily capture and track the progress of your sales opportunities, so no promising deal slips under your radar.

 

Offline Access : the most important part of using Mobile CRM App is that It work also in a disconnected scenario. That means you will be able to work at all times, regardless of Internet connection.

 

Ideally a mobile CRM allows the sales and marketing arm of a business to go paperless or at least reduce paperwork. So if you are running a Business, no matter its small business, medium scale or Large Organization. If you are looking for improvisation in Customer retaining or spreading out your Customers count then having CRM Mobile App is compulsory for you.
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