Benefits of shifting to IP PBX

                        Benefits of  shifting to IP PBX

Effective Communication is the key to success for any business!

And if you are in a firm where the majority of the business happens over the communication tools, then you cannot settle for anything less than the best!

Today let’s learn about IP PBX and its benefits in a business!

Define IP PBX

An Internet Protocol Private Branch eXchange (IP PBX) is a telephony system, on customer premises, that handles telephones of an entire organization and serves as a gateway to voice and data networks. An IP-PBX allows you to place calls using a network instead of standard telephone infrastructure.

The technology includes advanced communication features which provide a significant dose of scalability and robustness that every enterprise seeks. The IP PBX is also able to connect to traditional PSTN lines via an optional gateway - so upgrading day-to-day business communication to this most advanced voice and data network is easy!

How does it work?

An IP PBX system consists of one or more SIP phones, an IP PBX server and optionally a VOIP Gateway to connect to existing PSTN lines. The IP PBX server functions in a similar manner to a proxy server - SIP clients, register with the IP PBX server and when they wish to make a call they ask the IP PBX to establish the connection.

What are the benefits of using IP PBX?

1 Easier to install & configure: An IP PBX runs as software on a computer. Hence, anyone proficient in networking and computers can install and maintain an IP PBX.

2 Easier to manage: An IP PBX can be easily managed through a web-based configuration interface or a GUI, allowing you to easily monitor and fine tune your phone system.

3 High cost savings: VOIP service providers with IP PBX make efficient tools for long distance calls, thus increasing the savings! For businesses with branch offices also, you can easily connect phone systems and make free phone calls.

4 Scalability: With an IP PBX, a standard computer can easily handle a large number of phone lines and extensions – just add more phones to your network if you plan to expand!

5 Good customer service & better productivity: with an IP PBX your business can achieve better customer service and noticeable productivity: Since the telephone system is now computer-based you can integrate phone functions with business applications

6 Roaming: IP PBX has made roaming simpler!

Users can use roaming too – if an employee is working from home, he or she can simply fire up their SIP software phone and take calls to their extension. Calls can be diverted to anywhere in the world!

Conclusion

Investing in a software-based IP PBX makes a lot of sense, not only for new industries but also for companies who already have a PBX. An IP PBX delivers such noteworthy savings in management, maintenance, and ongoing call costs, that upgrading to an IP PBX, should be the obvious choice for any company.

Procom supports and believes in delivering simpler and smarter tools for successful business operations!