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An introductory guide to rectify “QuickBooks cannot use the path to open the company file” error

by Kate Churchill Cloud engineer

QuickBooks is the finest accounting software used by mid-sized to big organizations to prepare financial statements, bookkeeping, and invoices. Despite being an excellent software, users get annoyed when some error messages such as “QuickBooks cannot use the path to open the company file” error triggers while opening the company file. Read this entire article and know more about all the possible causes and solutions to eliminate the error permanently. 


Are you still looking for complete and straightforward solutions to fix “QuickBooks won’t open company file” error? Don’t worry and reach our experts for immediate assistance to resolve the error. 


Possible reasons besides the occurrence of “QuickBooks can’t open the company file” error 

  •  Using the outdated version of QuickBooks Desktop.

  • When you cannot figure out whether there is an issue in the company file or QuickBooks Desktop.

  • Also, “QuickBooks won’t open company file” error evokes when the host server doesn’t have multi-user hosting access turned on.


Simplified and straightforward solutions to troubleshoot “QuickBooks can’t open company file” error 


Solution 1: Turn off hosting on the system 

  • Launch QuickBooks Desktop on the system and don’t open the company file.

  • Go to the File menu, select Utilities.

  • Now, choose the “Stop Hosting Multi-User Access” option.

  • Thereafter, you need to start the hosting access on the server by following the below-given instructions. 

    • Launch the QuickBooks Desktop, open the File menu and then click Utilities.

    • Choose the “Host Multi-UserAccess” option.

    • Repeat the steps once again and choose Stop Hosting Multi- User Access to reset multi-user mode.

    • You need to repeat the same steps once more time.

    • Select the Host Multi-User Access option.

    • Launch QuickBooks once again and verify whether the issue is resolved. 


Solution 2: Update QuickBooks Desktop manually 

  1. At first, close the company file and your QuickBooks Desktop.

  2. Click the Windows Start button.

  3. Locate and right-click on QuickBooks Desktop.  

  4. Thereafter, choose Run as administrator. 

  5. Now, on the No Company Open screen, click the Help menu and then choose Update QuickBooks Desktop.

  6. Move to the Options tab, choose Mark All, and after this, click Save.

  7. Click the Updates Now tab.

  8. Choose the Reset Update checkbox.

  9. Once you are ready, click Get Updates.

  10. In the end, once you are done with the update process,click Close and then re-open QuickBooks Desktop. To install the updates, click Yes. 

Solution 3. Verify whether the issue is with the Company file or QuickBooks 


  1. Click the Windows Start menu located on the left side of the desktop.

  2. Type “File Explorer” in the search box and click File Explorer to open it.

  3. Now, locate the file named “QuickBooks.exe.” You will get this file in your QB folder itself.

  4. Keep pressing the Ctrl key on your keyboard and double-click on the QuickBooks.exe file. (Note: You need to press the Ctrl key until the QuickBooks Desktop opens on your screen). 


We assure you that the solutions mentioned above will help you rectify “QuickBooks cannot use the path to open company file” error. For more assistance, get in touch with our experts by dialing the helpline number +1(855)-948-3651



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About Kate Churchill Junior   Cloud engineer

2 connections, 0 recommendations, 17 honor points.
Joined APSense since, March 30th, 2021, From Dallas,USA, United States.

Created on Apr 22nd 2021 18:15. Viewed 202 times.

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