Advance Steps to Fix AOL Desktop Gold Won’t Open Problems

by Monay Siyal Customer Services

Now let’s move on to the crucial part of this guide, sometimes after applying the initials steps Aol desktop gold not responding. Here are some advanced steps that you must follow to fix Aol desktop gold problems easily.

Step 1: Check Your System Is Compatible With Software.

A lot of the time, old systems configurations might not run newer programs. Check your system compatibility, if you do not see your system compatible with its software, it might be time to get a brand new computer or enhance your system configuration.

Step 2: Update the Software

Probably one of the best features of this software is that it updates automatically. But if there is anything wrong with the software, In such a scenario, it is good to  software manually.

Step 3: Restart Your System:

There are times when the RAM gets clogged up with other work, even when the applications have been closed. Restarting the system allows the RAM to clear up and help the application work.

  1. Close all of your open and running apps and programs on your desktop.
  2. Open the start menu, click on the power icon, and select restart. Another method you could use is pressing ALT and F4 at the same time and selecting the restart option.

If it still refuses to work, move onto the next troubleshooting methods.

Step 4: Check Your Internet Connection.

Network and connectivity issues make up half the reasons why things on the computer do not work. Without a sound network connection, your AOL Desktop Gold Icon missingTroubleshoot your modem or other connectivity devices if you run into any AOL desktop Gold problems.

  1. Open the start menu and find the control panel.
  2. Select ‘Network and Sharing Centre’
  3. You will find a ‘Troubleshoot Problems’ option underneath the ‘Change your Network Settings’ window.
  4. Troubleshoot ‘internet connections.’
  5. To troubleshoot the wireless network, Ethernet, or other network adapters, you can click on ‘Network Adapter,’ within the same window. This helps you figure out if there is a problem with the modem or internet connection.

Your system will provide you with instructions that you can follow to fix these issues, after which you will have to restart it to gain access to the software. If issues persist with your connection, please contact your local internet service provider on how to solve the problem. If you do not face any further internet issues but AOL Desktop Gold is still not Responding, move on to the next steps.

Step 5: Scan For Malware or Viruses and Remove Them

If the ‘AOL Desktop Gold won’t open’ persists, there might be malware or malicious software preventing your application from opening. If you observe this occurrence with other apps, then it might be time to get an antivirus or use Windows Defender. For a specific solution, try the following:

  1. Open the start menu and find the control panel.
  2. From here, find the ‘manage another account’ text and click on it, and then proceed to select ‘User Accounts” in the next window.
  3. Click on the new user account and create a new icon to verify whether it is working or not.
  4. If the new account works, delete the previous infected one and carry on with the new one.

If it turns out a virus has been detected on your system, it is advisable to get rid of it as soon as possible. In case not removed it can corrupt your application yet again. Still AOL Desktop Gold not responding try some advanced steps below to fix this issue. Let’s say after doing the basic checks for internet connection, viruses, and outdated software, you still cannot seem to open your application. Now is when things get a little more complicated.

Step 6: Search For The “AOL Desktop Gold” Source Files

Bear with us, as the instructions get a bit technical

  1. To diagnose the problem, you need to find the software icon in the system tray, or desktop screen and right-click the icon to open the drop-down menu.
  2. Select ‘properties’ from the drop-down menu.
  3. A dialogue box will open up. Find the targeted file and copy the URL.
  4. Paste the link on your internet browser to verify the availability of these software files. If you find there are no files, delete the icon immediately.
  5. Go to Computer and search for the “AOL Gold” Folder in the drive you downloaded it on, or type it into the search bar.
  6. Find and check AOL desktop gold icon is missing.
  7. If it is working right-click on the icon to create a new one that will appear on the desktop. In case it is not working, try uninstalling and reinstalling the software.

Step 7: Restore General Settings

Whenever we update any other application or even window, there are certain changes made to the computer settings. Well, these are the changes that offer hassle-free functioning of the software. Check for all the system changes in the settings that could disturb the working of the software. If there is required any kind of changes in the setting, then try to restore the setting back to when the software was working.

Step 8: Check the Add-ons

Check the add-ons which are not working, Simply disable all the installed add-ons and scan your system.

Step 9:  Download & Install Compatible Version Of Software

Simply all you have to do is replace the old version of this software with a new one. Update your application. Follow all the below-listed steps to install an updated version of the software on your computer.

  • Save the installation file > Right-click on the application > select properties option.
  • Run this program in compatibility mode.
  • Now, select the previous OS by clicking on the drop-down list.
  • Click OK.

Step 10: Run Software Application as Admin

We usually notice that most of the time pre-installed applications or programs keep blocking the software — this leads to a continuously displaying message.

  • Right-click on software.
  • Select run as administrator.
  • Click yes to allow the system to make changes.

Step 11: Reinstall The Software

  • Click on the window button on your system.
  • Locate the control panel, once you find it, Open it.
  • Click Programs > Select Programs and Features > Click Uninstall a Program.
  • Here, the entire list of installed programs on your system is displayed.
  • Now search for your favorite AOL Desktop Gold software -> right-click on it and then select Uninstall.

o    Now go to your web browser, and open the official website “

o    Click Install Now.


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About Monay Siyal Junior   Customer Services

0 connections, 0 recommendations, 11 honor points.
Joined APSense since, October 5th, 2021, From new york, United States.

Created on Oct 12th 2021 05:11. Viewed 113 times.


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