Advance Steps to Fix AOL Desktop Gold Won’t Open Problems
by Monay Siyal Customer ServicesNow let’s move
on to the crucial part of this guide, sometimes after applying the initials
steps Aol desktop gold not responding. Here are some advanced steps that you
must follow to fix Aol desktop gold problems easily.
Step 1: Check Your System Is Compatible With Software.
A lot of the
time, old systems configurations might not run newer programs. Check your
system compatibility, if you do not see your system compatible with its
software, it might be time to get a brand new computer or enhance your system
configuration.
Step 2: Update the Software
Probably one of
the best features of this software is that it updates automatically. But if
there is anything wrong with the software, In such a scenario, it is good
to software manually.
Step 3: Restart Your System:
There are times
when the RAM gets clogged up with other work, even when the applications have
been closed. Restarting the system allows the RAM to clear up and help the
application work.
- Close all of your
open and running apps and programs on your desktop.
- Open the start
menu, click on the power icon, and select restart. Another method you
could use is pressing ALT and F4 at the same time and selecting the
restart option.
If it still refuses
to work, move onto the next troubleshooting methods.
Step 4: Check Your Internet Connection.
Network and
connectivity issues make up half the reasons why things on the computer do not
work. Without a sound network connection, your AOL Desktop Gold Icon missing. Troubleshoot
your modem or other connectivity devices if you run into any AOL desktop Gold
problems.
- Open the start
menu and find the control panel.
- Select ‘Network
and Sharing Centre’
- You will find a
‘Troubleshoot Problems’ option underneath the ‘Change your Network
Settings’ window.
- Troubleshoot
‘internet connections.’
- To troubleshoot
the wireless network, Ethernet, or other network adapters, you can click
on ‘Network Adapter,’ within the same window. This helps you figure out if
there is a problem with the modem or internet connection.
Your system will
provide you with instructions that you can follow to fix these issues, after
which you will have to restart it to gain access to the software. If
issues persist with your connection, please contact your local internet service
provider on how to solve the problem. If you do not face any further internet
issues but AOL Desktop Gold is still not Responding, move on
to the next steps.
Step 5: Scan For Malware or Viruses and Remove Them
If the ‘AOL Desktop
Gold won’t open’ persists, there might be malware or malicious
software preventing your application from opening. If you observe this
occurrence with other apps, then it might be time to get an antivirus or use
Windows Defender. For a specific solution, try the following:
- Open the start
menu and find the control panel.
- From here, find
the ‘manage another account’ text and click on it, and then proceed to
select ‘User Accounts” in the next window.
- Click on the new
user account and create a new icon to verify whether it is working or not.
- If the new
account works, delete the previous infected one and carry on with the new
one.
If it turns out
a virus has been detected on your system, it is advisable to get rid of it as
soon as possible. In case not removed it can corrupt your application yet
again. Still AOL Desktop Gold not responding try some advanced steps below to
fix this issue. Let’s say after doing the basic checks for internet
connection, viruses, and outdated software, you still cannot seem to open your
application. Now is when things get a little more complicated.
Step 6: Search For The “AOL Desktop Gold” Source Files
Bear with us, as
the instructions get a bit technical
- To diagnose the
problem, you need to find the software icon in the system tray, or desktop
screen and right-click the icon to open the drop-down menu.
- Select
‘properties’ from the drop-down menu.
- A dialogue box
will open up. Find the targeted file and copy the URL.
- Paste the link on
your internet browser to verify the availability of these software files.
If you find there are no files, delete the icon immediately.
- Go to Computer
and search for the “AOL Gold” Folder in the drive you downloaded it on, or
type it into the search bar.
- Find and check
AOL desktop gold icon is missing.
- If it is working
right-click on the icon to create a new one that will appear on the
desktop. In case it is not working, try uninstalling and reinstalling the
software.
Step 7: Restore General Settings
Whenever we
update any other application or even window, there are certain changes made to
the computer settings. Well, these are the changes that offer hassle-free
functioning of the software. Check for all the system changes in the settings
that could disturb the working of the software. If there is required any kind
of changes in the setting, then try to restore the setting back to when the
software was working.
Step 8: Check the Add-ons
Check the
add-ons which are not working, Simply disable all the installed add-ons and
scan your system.
Step 9: Download & Install Compatible
Version Of Software
Simply all you
have to do is replace the old version of this software with a new one. Update
your application. Follow all the below-listed steps to install an updated
version of the software on your computer.
- Save the
installation file > Right-click on the application > select
properties option.
- Run this program
in compatibility mode.
- Now, select the
previous OS by clicking on the drop-down list.
- Click OK.
Step 10: Run Software Application as Admin
We usually notice
that most of the time pre-installed applications or programs keep blocking the
software — this leads to a continuously displaying message.
- Right-click on
software.
- Select run as
administrator.
- Click yes to
allow the system to make changes.
Step 11: Reinstall The Software
- Click on the
window button on your system.
- Locate the
control panel, once you find it, Open it.
- Click Programs
> Select Programs and Features > Click Uninstall a Program.
- Here, the entire
list of installed programs on your system is displayed.
- Now search for
your favorite AOL Desktop Gold software -> right-click on it and then
select Uninstall.
o
Now go to your
web browser, and open the official website “aol.com.
o
Click Install
Now.
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Created on Oct 12th 2021 05:11. Viewed 328 times.