Doable Fixes When QuickBooks Cannot Communicate With The Company File

QuickBooks is a dependable accounting software created by Intuit about three decades ago. The users panic when QuickBooks Cannot Communicate With The Company File as they cannot access their business data due to the issue. In case this error message comes up on the screen when you try running a data file, find out the reasons for this issue in the blog, along with the techniques you need to remove the error quickly from your PC.

Get in touch with a QB support team at 1-855-888-3080 to troubleshoot the error effectively.

​Reasons

​You run into this error message when QBDT fails to fetch the company file and establish a stable connection with it. The following conditions do not allow QBDT to connect with the company file-

• The company file is missing from its original location as it is moved to a new location without updating in the software.

• The company file is non-readable for your QBDT after taking damage from data corruption or virus attack on your HDD.

• You try opening the company file outside of QuickBooks.

​Solutions

You won’t be able to access the financial data stored in the file as the software cannot connect to the file until the issue is resolved. Use the following methods to make the file usable for your QBDT again-

Solution 1- Search for the company file and transfer it back to its default location

You mostly encounter this error message when you try opening the company file, and the software fails to find the file in the specified location. This happens if you move the data file to a new location, but the new location isn’t updated in the software. You can prevent this error message from disturbing you while opening the company file again by searching it and moving it to its original location. Use the following steps-

• Launch your QuickBooks and press the F2 key to open the Product Information Window.

• Note down the company file location mentioned in the window and visit the location to check if the file actually exists there.

• If you can’t find the file, single-click the search panel and put the * mark before the company file name to narrow your search.

• Right-click on your company file when it appears on the list and select Open file location.

• Transfer the file from here to C:\Users\Public\Public Documents\Intuit\QuickBooksXX\CompanyFiles.

• Open your QuickBooks and try opening the company file again.

If the error message stops you again, move to the next solution.

Recommended to read: How to Resolve QuickBooks Error 1310 Efficiently?

​Solution 2- Scan the company file using the Quick fix my file tool

Minor issues in the company file can also make it unusable in QuickBooks. But you don’t need to worry, as the QuickBooks tool hub can help you resolve the issues as shown in these steps-

• Run the QuickBooksToolhub.exe file and go to the Company file issues menu.

• Select Quick fix my file and wait until the company file is repaired.

• Reopen it in QuickBooks.

​Conclusion

This blog broadly explains why your QuickBooks Cannot Communicate With The Company File causing trouble while accessing the financial data. You must apply the methods discussed in the blog to confront the issue and regain access to your company file.

​Contact a QB support team at 1-855-888-3080 if you fall prey to issues while using the solutions.

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