While creating or printing bank transactions, you will face an issue where QuickBooks reports not showing memo or description. When performing important tasks, such as tracking expenses, analyzing incomes, or reconciling bank accounts. Let's dive into the blog thoroughly to understand how you can fix this without wasting too much time on it. 

Recommended Resolutions to Fix QuickBooks Reports Not Showing Memo or Description

Here are the various solutions that you can implement whenever you get the QuickBooks reports not showing memo or description issue on your device: 

Solution 1: Launch the web browser in incognito mode

• Google Chrome: Ctrl + Shift + N 

• Mozilla  Firefox: Ctrl + Shift + P

• Safari: Control + Option + P 

• Microsoft Edge: Ctrl + Shift + P

Solution 2: Erase the cache and cookie data

• For Google Chrome

• You will get to see at the top right, choose the More ⋮ icon

• Pick Settings

• Chosoe Privacy and security

• Pick Cookies and other site data

• Choose See all cookies and site data

• Type Intuit in the search bar to look for Intuit cookies

• Pick Remove all shown or the trash can icon

• Now, restart Google Chrome for the changes to take effect

• For Mozilla Firefox

• Tap the Menu ☰ icon > Settings > Privacy & Security

• Pick Manage Data from Cookies and Site Data

• Under the search bar, you have to type “intuit” > pick Enter to find Intuit cookies

• Select Remove All Shown > Save Change

• Restart Mozilla Firefox for the changes to take effect

• Safari

• First, you have to access Safari > choose Safari from the top left

• Pick Preferences or Settings

• Select Privacy > Manage Website Data

• In the search bar, type “Intuit” to look for Intuit cookies

• Choose Remove all > Remove Now

• Pick Done

• Now, you have to restart Safari for the changes to take effect

Solution 3: Ensure you have added a memo & description for various transactions

Step I: Review the added banking transactions

• You have to access the QBO and move to the Banking/Transactions menu

• Select your relevant bank account and go to the Categorized tab

• Choose any of the added banking transactions > and verify if the memo section has all the necessary details

Step II: Add memo & description via the register

• First, you have to open the QB Online and proceed to the Accounting menu in the left pane

• Select the Chart of Accounts and pick your relevant account from the list

• Head to the Action tab and pick View Register

• Now you have to pick the relevant date and select the transaction that has a blank memo section

• Under the selected transaction, enter the memo information. However, you can click Edit > and, after that, fill out the Description segment

• Press the Save and Yes to save the modified transaction details

• At the end, you can repeat the last procedure for all other entries in your account

Solution 4: Reconfigure the general ledger report settings

• Under the QBO account, you have to move to the Reports menu > choose the General Ledger report

• Choose the reporting period and the relevant accounting method

• Pick the Customize option and head towards the Filter section to select Account

• Tickmark the All Accounts Payable (AP) account option and review all the details

• At last, you can tap Run Report and view the memo/description fields

Summary 

In this blog, you will find all the basic information you need to rectify QuickBooks reports that are not showing memo or description. However, if you are facing challenges in doing it by yourself, you need to dial +1(800) 780-3064 and connect with them. They are available 24/7 to help you. 

FAQs

1. Why are memos or descriptions missing in my QuickBooks reports?
This usually happens when the memo/description columns are not enabled in the report settings or the fields weren’t filled out in the transaction. Turning on these columns in “Customize Report” typically resolves it.

2. What causes QuickBooks Error 15276?
QuickBooks Error 15276 appears when a payroll update or maintenance release can't complete because a file is missing, in use, or requires admin permission.

3. How do I show memo or description fields in my QuickBooks report?
Open the report → click Customize Report → go to the Display tab → check Memo and/or Description → click OK. The fields should now appear.

4. How do I fix QuickBooks Error 15276?
Close QuickBooks → reopen it as Administrator → run the QuickBooks Tool Hub → select Program Problems → choose Quick Fix My Program, then restart and try the update again.

5. Why is QuickBooks stuck while installing the ABS PDF Driver?
This issue usually occurs when Windows permissions, printer settings, or background processes interfere with the installation of the ABS PDF component.

6. How do I fix QuickBooks being stuck on the ABS PDF Driver installation?
Restart your computer → run QuickBooks as Administrator → update QuickBooks → reinstall the ABS PDF driver using the QuickBooks Tool Hub under Printer Repair Tool.