If you keep facing issue while accessing Bigpond and it keep
failing than you have to check some the following things to fix the problem.
1. Incorrect username
password: Make sure while sign to Bigpond webmail account check your email and
password is correct. If you forgot your Bigpond username and password than you
can reset through following steps.
Reset Bigpond password steps:
• Open Bigpond or
Telstra website
• Go to reset link
• Type email address
• Open reset link
sends by Telstra in recovery method
• Create new password
• Confirm new
password
• Click save
Recover Bigpond username
• Go to Telstra
Website
• Click Support
option and visit Telstra mail
• Choose recover my
username
• Type email address
• Your Telstra home
phone number
• Your mobile number
• Your date of birth
2. Clear browser
cache: Sometimes browser cache gives issue while sign not only Bigpond but
another website. Clear your cookies and cache for this go to setting of browser
and clear cookies and cache.
3. Internet: Check
your internet is working fine. Slow internet also sometime slow down and
increase website loading time for this contact Telstra or other brand internet
service provider.
4. Update browser:
Out dated web browser create error so make sure browser must be updated with
security feature.
After following above technical steps still same problem exist than contact Bigpond Customer Service.
More Info: https://www.bigpondonlineservice.com/blog/bigpond-support-service-australia/
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