Effortless Fixes for QuickBooks Closes When Sending Email

You have recently claimed that QuickBooks closes when sending emails. This problem occurs when you attempt to use QuickBooks to send invoices or transactions via email. 

QuickBooks crashing errors frequently put important company file data at risk. Additionally, any unsaved data may be lost as a result of this QuickBooks problem. 

Therefore, it is imperative that the issue be fixed as quickly as possible. To address this issue more easily, we have created this article, which provides all the necessary information to prevent QuickBooks from crashing when sending an email.

Facing technical glitches in sending emails? Our experts are ready to assist you. Call our +1(855)-738–0359 to speak with an advisor and get back on track.

Why Does QuickBooks Crash While Sending Invoices Via Email? 

Several factors can cause this QuickBooks issue.

Among these are: 

• One simple cause could be QuickBooks' inability to establish a connection with the email server

• If any of the Microsoft Windows components are broken, that could be another factor

• When a third-party program interferes with QuickBooks's ability to connect to the email server, you may encounter this problem even more

• Be prepared for a similar issue if the firewall or antivirus software is interfering with the connection

Proven Methods to Eliminate the Issue of QuickBooks Closes When Sending Email

Here are the solutions that will help you resolve this: QB closes while sending an email, so once you need to follow it, as mentioned. 

Method 1: Modify the firewall configuration 

• Add QuickBooks to the firewall exceptions list first

• Additionally, configure QuickBooks and add a firewall exception for QuickBooks ports

• Put firewall ports in place and create exceptions

• Try turning off the firewall for a while if these exception-making steps weren't helpful

Method 2: Examine the webmail settings

• QuickBooks must first be opened, and then you must select the Edit menu

• You also need to click on preferences

• You must also select the Send Forms option under preferences

• Click on the edit tab after selecting the email account in the My Preferences section. 

• Additionally, you will need to mark the SSL box

• Additionally, synchronize the server name with the server name field

• It is also necessary to change the name to intuit.SMTP.mail.gmail.com if the outgoing mail is configured as SMTP.mail.gmail.com

• Details of the SMTP Server: QuickBooks breaks when emailing

• The following action is to select the OK tab

• Additionally, try sending yourself a test email after relaunching the QuickBooks program. Click the following tab if the crash persists

Method 3: Update your QB application to the latest release 

• To get started, launch QuickBooks

• Click on the help tab as well

• Selecting the option to update QuickBooks and clicking the Update Now tab are now required

• Clicking the reset update tab is the next action to take

• Click to receive updates now to finish the process

• Restart QuickBooks after the procedure is complete

Conclusion

This blog is all about understanding the causes and solutions of why QuickBooks closes when sending an email. The methods discussed above are expert-proven, so they will help you fix. However, if you are still stuck, you need to dial +1(855)-738–0359 to connect with our experts, who will resolve all your queries. 

QuickBooks Closes When Sending Email FAQs

What does it mean when QuickBooks closes while sending email?

• When QuickBooks closes unexpectedly while sending an email, it indicates a disruption in the communication between QuickBooks and your email client. This can be caused by outdated software, incorrect email settings, damaged installation files, or conflicts with antivirus or firewall programs, preventing seamless email delivery.

Why does QuickBooks crash while emailing invoices?

• QuickBooks may crash during email operations due to incorrect email preferences, unsupported email servers, or outdated QuickBooks versions. Conflicts with Microsoft Outlook, improper SMTP configuration, or corrupted company files can also lead to abrupt program closure when sending emails.

How can I fix QuickBooks closing during email sending?

• To resolve this issue, first ensure that QuickBooks and your email client are updated to the latest version. Verify email settings, repair QuickBooks installation using the QuickBooks Tool Hub, and check for conflicts with antivirus or firewall software. Running QuickBooks as an administrator often stabilizes email operations.

Does using the wrong email setup cause QuickBooks to close?

• Yes, incorrect email setup such as choosing the wrong email client, wrong SMTP settings, or outdated protocols can cause QuickBooks to crash. Ensuring that your email preferences are properly configured in QuickBooks prevents unexpected closure during email tasks.

Can antivirus or firewall settings trigger this problem?

• Absolutely. Security software may block QuickBooks from accessing email servers, causing the program to shut down unexpectedly. Adding QuickBooks and your email client to antivirus and firewall exceptions usually resolves the problem without compromising system security.

Is QuickBooks company file corruption a reason for email crashes?

• Yes, a damaged or corrupted company file can interfere with various QuickBooks operations, including sending emails. Running the Verify and Rebuild tool on the company file can detect and repair errors, reducing the likelihood of crashes during email processes.

Should I use QuickBooks Tool Hub to fix this issue?

• Yes, QuickBooks Tool Hub is highly effective for troubleshooting email-related crashes. Using the Email & Network Issues tool within QuickBooks Tool Hub can automatically detect and fix problems that prevent emails from sending correctly.

When should I contact QuickBooks support for email crashes?

• If updating QuickBooks, verifying email settings, repairing the installation, and checking security software do not resolve the problem, contacting QuickBooks support is recommended. The support team can provide advanced troubleshooting and ensure email functionality works smoothly.