Fixing the QuickBooks Crash Com Error With Expert Advice

Posted by Alastor Moody
14
Sep 8, 2025
186 Views
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The QuickBooks crash com error occurs when a user opens, works with, or sends a form in QuickBooks. An error notice appears. Crash com error causes the crash. It becomes challenging to email or send invoices or documents to customers, suppliers, or other parties when this specific mistake occurs in your system.


This error will cause your document to be lost if it is unsaved. Microsoft made several recent changes, which could be the reason for the problem. Problems communicating with Microsoft Outlook could be another factor. The list of causes, though, might be all-inclusive, and you might not have a single trigger to hold the app accountable. As a result, it is essential to comprehend and examine every reason why QuickBooks crashes.

Common Causes You Should Be Aware of the QuickBooks Crash Com Error

As was previously mentioned, incompatibility with the operating system and improper permissions are the primary causes of the QuickBooks crash com problem. However, application crashes can also be caused by other circumstances. Let us examine them in more detail.


  • When attempting to email invoices, QuickBooks may suddenly stop working if you are using an outdated version

  • Outlook is not the default email program

  • It's possible you haven't set up an email account in Outlook

  • Additionally, crash com errors may be caused by incompatibilities between QuickBooks and Windows

  • According to the settings, your Microsoft Outlook account is not functioning correctly

  • The current email profile linked to Outlook has several problems

Recommended Resolutions to Resolve the Crash Com Error in QB Desktop

Now you will dive into step-by-step solutions to resolve the crash com error in QBDT. Once follow the steps discussed below: 

Resolution 1: Update QB Desktop to the Most Recent Version

Emailing invoices can be disrupted by using an old version of QuickBooks Desktop. Downloading the QB update is therefore required to ensure that QB supports all of the features and functionalities. 


  • To update Quickbooks Desktop, click

  • After the application has been updated, try emailing the invoices once more to see if the crash com problem has been resolved

  • Proceed to the next remedy if the mistake persists or if you encounter other issues when sending invoices

Resolution 2: Use the latest Microsoft Outlook

  • First, you need to move to the File option

  • Then, Office Account > Update option

  • At the end, select the Update Now 

Resolution 3: Make Microsoft Outlook your go-to email program

  • Select Programs from the Control Panel

  • Click on Default Programs

  • Select Mail after setting your default programs

  • Choose Outlook

Resolution 4: Connect an email account to Outlook

  • Click File in Microsoft Outlook

  • Choose Info, then Add Account to begin the setup process

  • To add an email address, type it in and click Next

  • After Microsoft Outlook has chosen the server, connect

  • Click OK after entering your email address's password

  • Click OK to finish the setup

  • If QuickBooks can't locate Microsoft Outlook, try these steps to see if it's an email option:

  • Get QuickBooks open

  • Select Edit and then Preferences

  • Click Send Forms

  • Choose My Preferences

  • Note: You might need to restore QuickBooks and restart your computer if you are unable to view Microsoft Outlook. It could also be necessary to build a new Windows user profile

Conclusion 

Although there are numerous ways to resolve the QuickBooks crash com error, we offer a few easy methods that might assist. If none of the solutions mentioned earlier work, you should consult with a QuickBooks expert, who will identify the precise issue and resolve it. Dial +1(855)-738–0359.


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