Transform Your SMB with Dynamics 365 Business Central

In today’s competitive business landscape, small and midsized businesses (SMBs) face a unique set of challenges—from limited IT resources to evolving customer expectations. Crestwood Associates understands this environment deeply. As an experienced ERP partner, Crestwood helps SMBs unlock the transformative power of Microsoft Dynamics 365 Business Central, enabling smarter, scalable operations in the cloud.

Why Dynamics 365 Business Central Makes Sense for SMBs

Microsoft Dynamics 365 Business Central is a comprehensive cloud-based ERP solution built specifically for SMB needs. It consolidates financials, sales, operations, and customer data into one platform—empowering businesses with real-time visibility and seamless integrations. With built-in compatibility across Microsoft 365 apps and mobile access, Business Central lets teams work flexibly and confidently, whether in the office or on the move. Its unified design delivers the connected insights SMBs need to grow smarter.

Crestwood’s Value Proposition: Expertise, Flexibility, and Modernization

What sets Crestwood Associates apart isn’t just their technical know-how—it’s their holistic, client-first approach. Whether businesses are migrating from Dynamics GP or SL or adopting ERP for the first time, Crestwood offers:

• End-to-End ERP Services: From initial assessment and design, to deployment, training, and ongoing support—Crestwood shepherds clients through each stage of their Business Central journey.
  
  

• Tailored Cloud Hosting Solutions: SMBs can choose the deployment model that fits their operations and compliance needs—cloud-based SaaS, on-premises implementation, or private cloud via Azure. Crestwood ensures the right balance of flexibility, security, and performance.

Core Features Driving SMB Success

Customer Connection through Embedded CRM

Dynamics 365 Business Central helps SMBs deepen customer relationships by enabling integrated CRM capabilities. With better visibility into buying patterns and communication history, companies can anticipate needs, enhance customer service, and grow retention.

Cost Savings via Cloud Efficiency

Moving to Business Central eliminates the need for costly on-premise hardware and maintenance. This shift to a cloud-first strategy reduces IT overhead and ensures that SMBs stay current with updates and security patches—without the burden of manual upgrades.

Real-Time Insights That Drive Smarter Decisions

Grounded in live data, Business Central gives SMB leaders the agility to detect trends, optimize processes, and act faster than the competition—all while keeping a firm grip on operational clarity.

Automation and Productivity at Scale

Through tight integration with Microsoft 365 tools like Word, Excel, Outlook, Teams, and Power Platform, SMBs can automate workflows, collaborate efficiently across teams, and streamline day-to-day operations.

Migration: A Smooth, Customized Path from GP or SL

Many SMBs with legacy systems—such as Dynamics GP or SL—hesitate about moving to a modern, cloud-based platform. Crestwood specializes in lowering that barrier. They design smooth migration paths that minimize business disruption while unlocking the real-time benefits of Business Central. With carefully planned deployments and expert-led change management, SMBs can preserve continuity and gain agility.

Tailored Solutions that Reinforce Value

Crestwood goes beyond the typical ERP rollout by featuring tools and solutions crafted for the SMB context. These include functionality enhancements, automation, workflow customization, and third-party integrations—ensuring Business Central works for the specific industries and processes unique to each client.

SMB Success Stories: Proven Results in the Real World

• Advanced Plastics
  Advanced Plastic Corporation turned to Crestwood for guidance in migrating from Dynamics GP to Dynamics 365 Business Central. As a result, they gained operational efficiency and positioned themselves for scalable future growth.
  
  

• The Executives’ Club of Chicago
  Crestwood helped transform operations for this respected organization by modernizing its financial system—moving from legacy Great Plains into a unified, cloud-based ERP environment.

Expert Support: From Planning to Post-Launch

Working with Crestwood means gaining more than technology—it means gaining a committed partner. Crestwood provides expert-led support throughout the entire implementation lifecycle. From strategic planning and customization to deployment, go-live, and beyond, they remain engaged as guardians of their clients’ long-term success.

Built for Modern SMB Workplaces

Dynamics 365 Business Central integrates seamlessly with Microsoft tools to build truly modern workplaces. Whether leveraging Outlook, Teams, or Power Platform technologies, SMBs benefit from smarter workflows, creative automation, and insightful reporting—all in one connected ecosystem.

Unlocking Strategic Advantage: What SMBs Gain

1. Scalable ERP for Growing Needs
   Business Central adapts with your business. As needs evolve—whether in headcount, geographies, or product offerings—the platform scales smoothly without hefty licensing changes or manual reconfiguration.
   
   

2. Operational Clarity and Control
   Real-time access to performance metrics, financials, and inventory provides leaders the line-of-sight needed to manage strategically—and act with confidence.
   
   

3. Lower Cost of Ownership
   By moving to SaaS or Azure hosting models and reducing hardware dependency, SMBs can redirect capital away from infrastructure and toward growth initiatives.
   
   

4. Enhanced Productivity
   Automated tasks and tight Microsoft 365 integration empower small teams to accomplish more—without sacrificing quality or visibility.
   
   

5. A Trusted Partner Guiding Transformation
   Crestwood’s deep ERP experience, flexible hosting, and client-centered service model help SMBs transition to Business Central with minimal disruption—and sustained results.

Final Thought

For SMBs ready to modernize operations, optimize resources, and drive growth—Crestwood Associates and Microsoft Dynamics 365 Business Central offer a powerful combination. With a unified, cloud-native ERP solution, personalized hosting options, and trusted implementation services, this partnership sets the stage for long-term success.

Interested in learning which deployment model or integration path fits your business needs? Need help mapping a seamless migration from legacy software? Let Crestwood’s team guide you toward next-generation operational excellence.