How did Tntra leverage IFS Cloud FSM to accelerate a telecom operators 5G rollout?

Tntra’s deployment of IFS Cloud Field Service Management (FSM) addressed critical 5G rollout bottlenecks by integrating siloed teams, automating task dispatch, and enabling real-time OSS/BSS synchronization through a microservices architecture. The solution optimized technician routing, delivering a 20% jump in field efficiency and achieving an 88% first-time fix rate. Real-time dashboards ensured SLA compliance, while embedded compliance features (PCI, C-FIDO, multifactor authentication) reduced security incidents by 70%. Additionally, billing cycles were halved via in-app contractor invoicing, transforming complexity into coordinated, scalable telecom execution.

https://www.tntra.io/blog/tntra-ifs-cloud-fsm-case-study-faster-5g-rollout-telecom-leader/