5 Things to Know Before Buying Digital Locks

Keyless security has become a preferred choice for homes, offices, and rental properties alike. These systems offer convenience, flexibility, and greater control over who comes and goes. However, not all digital locks are built with the same quality or features. Selecting the right one involves more than comparing appearances or price tags. From access options to after-sales support, here are five key factors to consider before making a purchase.

1. Choose the Right Unlocking Method

Modern keyless systems offer various ways to unlock—PIN codes, RFID cards, fingerprint scanners, and smartphone apps. Models that support multiple access options provide greater flexibility. For example, using a fingerprint for personal entry and assigning a temporary PIN for guests or deliveries adds both convenience and control. Choose a system that fits your daily routine and includes a reliable backup method.

This flexibility is especially useful in small offices or shared households. Access can be tailored for different users, and codes or credentials can be revoked instantly without changing the hardware. That level of control is difficult to achieve with traditional locks and keys.

2. Battery Life Can Be a Dealbreaker

Most keyless entry systems are battery-operated. A dependable unit should run for 6 to 12 months on a single charge or a fresh set of batteries. It’s important to choose a model with low-battery alerts or an emergency power option. Without them, you could get locked out when you least expect it.

Some options come with a micro-USB port that allows you to connect a power bank for temporary access. This feature is especially helpful if the device is installed on a main entry and there’s no physical key as a backup.

3. Not All Locks Fit All Doors

Door compatibility is something many people overlook. Before purchasing, check the thickness of your door and the type of locking system it currently uses. Some models are designed for standard internal doors, while others are made for heavier, exterior-grade doors. Verifying measurements and installation requirements in advance helps avoid issues later.

Professional installation is also worth considering. While many options are DIY-friendly, improper setup can lead to misalignment or performance issues. A secure, well-fitted system ensures smooth operation and lasting reliability.

4. Smart Features May Cost Extra

Certain models offer smart features like Wi-Fi control, Bluetooth access, or compatibility with home automation systems. These often require additional hardware, such as a bridge or hub, which may not be included. Always read the fine print to know what you're getting.

It’s also a good idea to check if the brand provides app updates or firmware support. Products that receive regular updates are more likely to stay secure and function smoothly with future tech upgrades.

---

5. Support and Warranty Matter

Having strong support after purchase can make a big difference. BURG is one brand that offers local service and warranty coverage, helping you avoid long wait times or complex returns if something goes wrong. It's better to choose a lock backed by reliable customer service than to deal with issues alone. A solid warranty also means the brand stands behind its product.

Customer service shouldn’t be an afterthought. If a problem arises or you need help setting up features, having someone you can contact quickly can save time and frustration, especially if security is compromised.

What to Keep in Mind

Digital locks offer convenience, flexibility, and a modern way to manage security. But before choosing one, it’s important to consider the features that matter most to your setup. Door compatibility, battery life, and support should all factor into your decision. BURG provides dependable options backed by local assistance, making it easier to invest in long-term security without unnecessary complications. Take time to assess what works for your space and avoid common pitfalls that could cost more in the long run.