Common JioMart Seller Issues and How to Fix Them

If you are a seller on Jio Mart, you might face some common problems. These problems can be really annoying. But don’t worry. Most of them can be fixed. You just need to understand what’s going wrong and how to solve it. Let’s go through the most common Jio Mart seller issues and how to fix them.

1. Account Not Getting Approved

Sometimes, after registering as a seller, your account just stays in review. You wait for days. Nothing happens. This can be frustrating.

Here’s why it may happen:

You may have uploaded blurry documents. Or maybe your GST number is not correct. Sometimes, the phone number or email you used is already in use somewhere else.

What to do?

Check your email inbox. Look for any messages from JioMart. If nothing is there, log in to the seller panel and re-upload your documents clearly. Make sure all details match your official business information by consulting with experts in Jio Mart account management service. If still stuck, reach out to seller support. Be patient but also follow up.

2. KYC Not Verified

KYC means Know Your Customer. It’s a process where your identity is checked. This is needed to make sure you are a real business. Sometimes, the KYC status shows as “Pending” or “Failed.” This may stop you from getting orders or payments.

Check if your PAN, Aadhaar, or bank proof is clear and correct. Avoid scanned images with shadows or blurry text. If you made a mistake, you can re-upload the correct document. It’s best to use a computer or good phone camera to take the pictures. If needed, call the support number and ask for help.

3. Product Listings Not Showing

You may add a product, but it doesn’t show on the app or website. This is a very common issue. Your product may be under review. Or maybe the listing is missing details like MRP, stock quantity, or pictures. JioMart also checks if the product type is allowed.

Make sure the product title, brand, images, and price are all filled in. Use real pictures. Don’t just copy-paste from Google. Also, check if the category is correct. A T-shirt listed under electronics won’t show up!

4. Prices Not Updating

Sometimes, you change the price, but it still shows the old one. This may take some time. But if it’s stuck for more than a day, there could be a problem.

Go to your seller panel. Check the product status. Is it live? Is there a promotion or discount applied by JioMart? That can lock the price. Try editing the price again and saving it by hiring an expert in jio mart account management service. Wait an hour and refresh. If it still doesn’t update, raise a support ticket.

5. Orders Not Coming

You are all set. Products are live. But no orders? This can feel very bad. But don’t panic. It happens to many new sellers.

Here’s what you can do:

• Add better pictures

• Write clean product titles

• Keep prices reasonable

• Make sure stock is always available

JioMart works like a big mall. If your shop is messy or empty, people won’t visit. Keep improving little by little.