How to configure Telus Home Security and make it working?

Posted by Doug P.
5
Jan 23, 2025
286 Views
Image

Configuring and activating your TELUS Home Security system involves setting up the hardware, connecting it to your network, and ensuring it functions as intended. Here's a step-by-step guide:

1. Unbox Your TELUS Home Security Kit

Ensure you have:

  • Smart Hub or Panel.

  • Sensors (e.g., door/window sensors, motion detectors).

  • Cameras (if part of your package).

  • Other devices like thermostats or smart locks (optional).

  • Power adapters and any mounting accessories.

2. Install the Smart Hub

  1. Choose a Location:

    • Place the hub near a central area in your home for optimal communication with all sensors and devices.

    • Avoid placing it near large metal objects, thick walls, or electronic devices that may cause interference.

  2. Power Up the Hub:

    • Plug the hub into an electrical outlet using the provided power adapter.

    • Follow the on-screen instructions or LED indicators to proceed with setup.

3. Connect the Hub to the Internet

  1. Via Ethernet (Preferred):

    • Use an Ethernet cable to connect the hub to your TELUS modem/router.

  2. Via Wi-Fi:

    • During setup, the hub will prompt you to connect to a Wi-Fi network.

    • Select your network and enter the password.

4. Install and Pair Sensor

For additional support or professional installation, contact TELUS Home Security customer service at 1-855-255-8828.

1 people like it
avatar