WhiteHat Jr. is the online educational learning platform, which provides coding skills, and the skills related to children. The site contain several courses range of programming languages which assists students to find their goal in the digital world. WhiteHat Jr. uses interactive and engaging techniques that make learning fun for its students. However, despite its reputation and strong connection, many students who have opted course from this platform faced issues like – Misleading ads about courses, Fake job guarantees before course completion, Poor teacher quality and refund issues, Technical glitches during online classes, and Delayed refunds for dropped courses. If you are also suffering from these issues and want to resolve Whitehat Jr Complaints, here is a step-by-step guide will help you get it fixed conveniently.

Common complaints against WhiteHat Jr.

Unable to cancel subscription: Most students leave unsatisfied with the courses and express dissatisfaction, when they are unable to cancel their subscription, which end up with negative reviews and complaints about the subscription of this platform.

Lack of Refund: Most of the customers often complain about issues in obtaining refunds for the services or payments made. In some cases, people cannot even retrieve the amount when their plan or subscription for a course is cancelled.

Problems regarding Customer Support: There has been a lot of complaints from customers regarding the unresponsive nature of the customer support department. The customer care team conveniently ignores the mails, messages, and calls coming in from the customers.

Getting wrong learning material: Many students may find that the learning materials provided to them do not match the content or the course description for which they have subscribed. This could include outdated information, factual errors, or content that is not relevant to the course objectives.

Technical Glitches: Many students can’t utilize proper services of edtech platform like online classes, online notes, and other services due to crashes or slow loading times. This is because of technical issues.

How to resolve complaints against WhiteHat Jr.

Contact the customer support team

Firstly contact WhiteHat jr customer support team for your resolution. You can Phone at 02248963001, you can also mail your concern in writing through their official Email Id at support@whitehatjr.com and clearly explain the issue you've faced and the resolution you expect. Include relevant details like student name, batch timing, teacher's name, or transaction receipts.

Social media Channel

You can also use social media platforms to address your concerns. Clearly state your desired resolution and escalate the matter to a supervisor if necessary. You can tweet your message on social media channels like Twitter and Facebook.

Online Consumer Forum

If you have been irritated trying all channels for redressing your WhiteHat jr grievance and your problem still persists, then it becomes necessary to take the matter outside. In today's world, internet consumer complaints can be filed to lodge a complaint against WhiteHat jr on some good external consumer forums platforms such as Voxya. Resolving unsettled WhiteHat complaints on genuine third-party platforms could put more pressure on the companies or the service provider. At Voxya, you can hire a consumer court lawyer if you wish to file a case at the Consumer Court.

File a case in consumer court

If your complaint remains unresolved you may consider consulting with a lawyer and filing a lawsuit against the company in consumer court. Submit complaint to the nearest District Consumer Disputes Redressal Forum through a lawyer. The process of filing a case involves submitting an official application to the consumer court with jurisdiction based on the location. At Voxya You can hire a consumer court lawyer if you want to file a case in Consumer Court.