7 Traits of Successful Human Resource Managers

What makes Human Resource Managers successful? Is it their expertise in aspects of human resources or problem solving skills or communication skills or any other?

Human resources (HR) is a great field for driven, organized individuals who are interested in helping businesses reach their goals and helping employees reach their potential. Almost all companies have some form of a human resources department, and as the business world becomes more and more focused on developing human capital, HR professionals are in demand.

Read on to find out what it takes to be successful in providing HR services and to see if your own traits match-up:

Trustworthy

Often, HR managers are the leaders whom employees turn to when they’re having issues with someone else at the organization. These managers deal with highly sensitive issues, such as pay and benefits, violations of organizational policies, or personal challenges impacting work. As such, it is important that employees feel their HR manager is someone they can speak to in confidence and trust.

Approachable and Compassionate

Employees must feel they can approach the HR manager with their problems. They want to know that she truly listens to them and will help them find viable solutions to their issues. If an employee has a problem at work, it will likely affect his job performance. If the HR manager seems unapproachable, the employee will be reluctant to go to her. If she lacks compassion, he won’t trust her with his problem. This is particularly important to employee retention and productivity; workers often quit or become demotivated when they feel that HR or management doesn’t care about them.

Decision maker

Successful HR Managers are strategic planners and take decisions which are apt and considering all the facts. They are not afraid to make the hard decisions for the benefit of the organization.

Solutions-Oriented

It should go without saying that there will be conflict within the workplace. Everyone is not going to get along with everyone else. And HR managers are often brought in to help navigate such conflicts. Successful managers are excellent negotiators with a solutions-oriented attitude — always seeking a resolution that satisfies all parties.

Leadership Skills

A good leader inspires his employees. He sets favorable examples for his employees to follow. For example, an employee who is admonished for frequently being late by a manager who is usually tardy himself can view the manager as hypocritical. HR managers are not exempt from company policies; if the manager follows them, the employees will be inclined to do so. An effective leader is also trustworthy. HR duties require confidentiality and the ability to keep employees’ personal information private. Your HR manager should have all the qualities of a good leader.

Motivator

Every employee has different goals and objectives to achieve. Successful HR Managers are committed to motivate. Successful HR Managers know and understand what motivates employees and strive to give it to them.

Technologically Savvy

Whether it is video conference calls, instant messaging services, shared digital workspaces, virtual hubs or employee engagement software, HR managers must pay attention to what technology is available and how it’s shaping the 21st century workplace.