5 Ways VoIP Service Providers Help Streamlining Remote Workforce

The remote work setup has become quite effective in the last two years – because of the Covid-19 pandemic. The pandemic has forced several employees to switch to a virtual workspace from an office’s physical location. A remote work system gives employee’s flexibility to work from anywhere. Moreover, it helps businesses save money by spending less on desktops, phone system, electricity bills, office rent and, most crucial bulky hardware installation for protecting data.   

Although remote working has many perks for businesses, it is useless without an effective communication system. Throughout the pandemic, VoIP service providers avail the services to companies to improve the work productivity of the remote workforce.   

Here are five ways VoIP providers help streamline a remote business workforce.  

1) Monitor Staff Phone calls  

One of the biggest concerns of businesses adopting remote work systems is that the employees will procrastinate instead of doing their regular tasks and lose their efficiency. However, opposite to employers’ expectations, VoIP services for remote work have improved productivity. Employers can rely on VoIP metrics to check the team’s performance and activities. VoIP tracks missed calls, call volume and user availability that eventually helps improve workforce productivity. 

2) Accessibility to Mobiles  

VoIP services work entirely on cloud space; this is the reason businesses don’t require any hardware deployment or any big server room to access and store data. VoIP is optimum for remote working because it doesn’t let employees tied to a specific phone setup; all they need is an internet-enabled smartphone. The extensive features of VoIP are easily accessible in any internet-based device, which actually provides convenience to remote workers to access business data and attend calls from anywhere.  

3) Offers Disaster Recovery  

With a traditional phone system, data breaches and crises can happen anytime. A data crisis can occur in an office for various reasons, including power supply outage, extreme snowstorms or tornadoes, which typically affects business operation. But with VoIP, employees don’t have to wait for the power supply to come; they can continue their work by accessing data from the cloud as if nothing happened.  

4) Promotes Team Collaboration  

Besides improving the remote workforce’s productivity, VoIP services promote team collaboration by enabling employees to access CRM tools and advanced call features. The service allows teams to conduct virtual meetings through video conferencing that create a bridge between members and develop strong teamwork by ending communication gaps.   

5) Easy to Manage  

Unlike a traditional phone with VoIP technology, businesses don’t require any external hardware maintenance because VoIP service providers cover it. Although VoIP has significantly fewer chances of failure, it sometimes gets impacted because of internet speed. Fortunately, a good internet service provider can handle these issues and quickly recover from downtime.  

 Conclusion 

Working remotely has become a new trend. If a business decides to adapt this new norm, then it must partner with the best VoIP technology providers they will help streamline remote workforce and deliver output to clients and customers in an efficient manner. Workanywhere is the leading partner with RingCentral that offers cloud-based phone system like VoIP, hosted PBX, IP-PBX to help clients work in an efficient manner with advanced technologies.  Contact the team to attain fully working remote set-up.