Articles
4 Steps To Resolve Consumer Complaints?
by Kanika Goyal Online Consumer ForumHave you become a victim of consumer fraud or online fraud?
Are you frustrated with customer pathetic service?
Are you looking for a replacement, refund and return as soon as possible?
Are you looking for a quick solution to consumer complaint then use the following 4 steps to resolve consumer complaints quickly:
1. Social Media: Social Media is the most powerful platform to address your complaint against the company on the business page of the company profile page, where you can post your complaint online company page, send a private message to the company, make a comment to get quick attraction towards your complaint. They will help you resolve your complaint and definitely reply to your message on social media.
2. Send Email To Company: Find an email of senior authority or customer care to send your complaint through an email. When they read your complaint then they definitely reply to your mail and help you to resolve your problem.
3. Send Legal Notice To Company: You can also send a legal notice to the company if they are ignoring your message or complaint again and again. It is very important to send a legal notice to the company if you are going to consumer court for quick redressal of consumer complaint. You can also take help of consumer court lawyer to send a legal notice to the company. Lawyers know all the technical words or aspects which helps you to send legal notice effectively.
4. Go To Consumer Court: According to your case amount, you can approach consumer court. If your case is up to 20 lacs then you can approach District Consumer Court. If your case is between 20 lacs to 1 crore then you can approach the State Commission or State Consumer Court. If your case above 1 core then you can approach the National Commission or National Consumer Court.
You can also file a complaint online at Voxya, an online consumer complaint forum in India to get a replacement, refund and return as soon as possible. It starts a social media campaign for consumer complaint, sends email to the company, sends a legal notice to the company and prepares all documents and evidence to submit consumer court in consumer forum.
Voxya, voice of consumer only for you!
Try it once for quick redressal.
Sponsor Ads
About Kanika Goyal 
Online Consumer Forum
760 connections, 41 recommendations, 2,868 honor points.Joined APSense since, January 18th, 2017, From Bangalore, India.
Created on Jan 7th 2019 01:50. Viewed 373 times.
Comments
No comment, be the first to comment.
