The revolution will not be televised

Thanks everyone for reading and sharing your comments. Question what type of engagement do you use that works for you?

For example Forum/Bulletin Board, Skype, Autoresponder, Facebook.

Neville I meant bt all means do it on line but treet your customer as if you are happy to deal with then nake then feel special most dealings I've had on line is wham bam thakyou man,one of the reasons my philosophy may be dferrent is I live in the Highlands of Scotland and most of my customers have been word of mouth,as it is a vast area in size bwith a small population mostly retired who find the Internet hard to use and only use it for shopping,I have an affiliate site which has all the big s

David has perfectly described Word Of Mouth marketing. Now the WOM style of marketing has moved online, and by doing that it has widened the possible number of people that your customers can share your business with.
It also means that they can also spread the word about less than positive experiences they might have.
So once again, quality of interactions and business dealings should be considered above blasting out advertising just to be seen, and possibly make a sale.
It's definitely wort

You need to engage with your customers you need that trust bond,
The Internet is great for directing traffic,but if your doing a sevice or selling something even if it is on ebay in order to get repeat business is to get into a dialogue with your customers as there is nothing better than a customer who remembers you by name because you took that little extra time .That on customer could bring you 5 or 10 new customers.Thats my believe

Marketing online is about networking with like minded people in your target market. The traditional way well I guess it still works for some but not me lol. I'm to addicted to the internet.