Nonverbal communication

Posted by Eeee Mmmmm
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Mar 25, 2010
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Good communication is the foundation of successful relationships, both personally and professionally. But we communicate with much more than words. In fact, research shows that the majority of our communication is nonverbal. Nonverbal communication, or body language, includes our facial expressions, gestures, eye contact, posture, and even the tone of our voice.

The ability to understand and use nonverbal communication is a powerful tool that will help you connect with others, express what you really mean, navigate challenging situations, and build better relationships at home and work.

The power of nonverbal communication and body language

Nonverbal communication, or body language, is a vital form of communication. When we interact with others, we continuously give and receive countless wordless signals. All of our nonverbal behaviors?the gestures we make, the way we sit, how fast or how loud we talk, how close we stand, how much eye contact we make?send strong messages.

The way you listen, look, move, and react tell the other person whether or not you care and how well you?re listening. The nonverbal signals you send either produce a sense of interest, trust, and desire for connection?or they generate disinterest, distrust, and confusion.

Nonverbal communication cues can play five roles:

  • Repetition: they can repeat the message the person is making verbally
  • Contradiction: they can contradict a message the individual is trying to convey
  • Substitution: they can substitute for a verbal message. For example, a person's eyes can often convey a far more vivid message than words and often do
  • Complementing: they may add to or complement a verbal message. A boss who pats a person on the back in addition to giving praise can increase the impact of the message
  • Accenting: they may accent or underline a verbal message. Pounding the table, for example, can underline a message.

Source: The Importance of Effective Communication, Edward G. Wertheim, Ph.D.

Nonverbal communication and body language in relationships

It takes more than words to create fulfilling, strong relationships. Nonverbal communication has a huge impact on the quality of our relationships. Nonverbal communication skills improve relationships by helping you:

  • Accurately read other people, including the emotions they?re feeling and the unspoken messages they?re sending.
  • Create trust and transparency in relationships by sending nonverbal signals that match up with your words.
  • Respond with nonverbal cues that show others that you understand, notice, and care.

Unfortunately, many people send confusing or negative nonverbal signals without even knowing it. When this happens, both connection and trust are lost in our relationships.

Types of nonverbal communication and body language

There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communicate your interest and investment in others.

Facial expressions

The human face is extremely expressive, able to express countless emotions without saying a word. And unlike some forms of nonverbal communication, facial expressions are universal. The facial expressions for happiness, sadness, anger, surprise, fear, and disgust are the same across cultures.

Body movements and posture

Consider how your perceptions of people are affected by the way they sit, walk, stand up, or hold their head. The way you move and carry yourself communicates a wealth of information to the world. This type of nonverbal communication includes your posture, bearing, stance, and subtle movements.

Gestures

Gestures are woven into the fabric of our daily lives. We wave, point, beckon, and use our hands when we?re arguing or speaking animatedly?expressing ourselves with gestures often without thinking. However, the meaning of gestures can be very different across cultures and regions, so it?s important to be careful to avoid misinterpretation.

Eye contact

Since the visual sense is dominant for most people, eye contact is an especially important type of nonverbal communication. The way you look at someone can communicate many things, including interest, affection, hostility, or attraction. Eye contact is also important in maintaining the flow of conversation and for gauging the other person?s response.

Touch

We communicate a great deal through touch. Think about the messages given by the following: a firm handshake, a timid tap on the shoulder, a warm bear hug, a reassuring pat on the back, a patronizing pat on the head, or a controlling grip on your arm.

Space

Have you ever felt uncomfortable during a conversation because the other person was standing too close and invading your space? We all have a need for physical space, although that need differs depending on the culture, the situation, and the closeness of the relationship. You can use physical space to communicate many different nonverbal messages, including signals of intimacy, aggression, dominance, or affection.

Voice

We communicate with our voices, even when we are not using words. Nonverbal speech sounds such as tone, pitch, volume, inflection, rhythm, and rate are important communication elements. When we speak, other people ?read? our voices in addition to listening to our words. These nonverbal speech sounds provide subtle but powerful clues into our true feelings and what we really mean. Think about how tone of voice, for example, can indicate sarcasm, anger, affection, or confidence.

More about it:

http://www.helpguide.org/mental/eq6_nonverbal_communication.htm

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