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metacasedesk.com
by Christine Santos Publications specialist
Christine Santos 
Publications specialist
MetaCaseDesk is a SharePoint-based ticketing tool, which businesses can run on Microsoft SharePoint server 2010 and 2013. It allows businesses to resolve their internal and customer issues on a daily basis. The ticket management process of MetaCaseDesk is simple. It starts when customers (or end users) raise tickets to resolve their issue, and ends when support users (support team) resolve those tickets. In the process, tickets get modified several times by customers and support users.
http://www.metacasedesk.com/blog/general/manage-tickets-in-metacasedesk-...
Apr 23rd 2016 04:03
Publications specialistMetaCaseDesk is a SharePoint-based ticketing tool, which businesses can run on Microsoft SharePoint server 2010 and 2013. It allows businesses to resolve their internal and customer issues on a daily basis. The ticket management process of MetaCaseDesk is simple. It starts when customers (or end users) raise tickets to resolve their issue, and ends when support users (support team) resolve those tickets. In the process, tickets get modified several times by customers and support users.
http://www.metacasedesk.com/blog/general/manage-tickets-in-metacasedesk-...Apr 23rd 2016 04:03
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